Reshaping an established business sometimes is like a remodeling project on an older home: Despite due diligence, the unexpected still happens. That’s...
Entries Tagged Marketing
Online Exclusives
Reach New Customers Through Quality Online Reviews
It used to be that the only advertising methods for septic services businesses were local newspaper slots, radio commercials, or, if you...
Editorial
Brian and Mike McMullen are Committed to Providing a Personal Touch for Their Customers
I consider a bad bottle of Heineken to be a personal insult to me,” said the Dutch brewer Freddy Heineken.
Brian and Mike...
Online Exclusives
Remove Barriers That Prevent Potential Customers From Calling You
New Year’s resolutions almost always fail. And most of the time, it’s because we don’t eliminate the barriers to our success.
We might...
Online Exclusives
Times Have Changed: From Flyer Handouts to Internet Marketing
When brothers Bruce and Michael Bopst started in the septic business 30 years ago in Eldersburg, Maryland, marketing consisted of printing flyers...
Online Exclusives
4 Tips for Devising a Successful Marketing Plan in the New Year
It was a heck of a year. You’re probably tired. And the last thing you want to think about is what’s next....
Online Exclusives
Gain an Edge By Regularly Conducting a Competitor Analysis
Entry 286978All contractors should consider doing an annual report on their competitors. Completing a competitor analysis report will reveal possible course corrections...
Editorial
Clayton and Harrison Whipkey Dish on the Best Convenience Store Food
Clayton Whipkey was taking a lunch break every day anyway, so why not turn on his phone camera and review the fare...
Online Exclusives
Rockin' TV Commercial Sets This Michigan Septic Pumper Apart
Unstuck your toilet twice today,
Your plunger’s crying, “Dude, no way!”Make the call, we’ll bring our truck,And clear your tank, of all the...
Online Exclusives
Marketing a Septic Business With a Personal Touch
Erin Mastin is owner, along with her husband, Cody Mastin, of Mastin Site Services — referred to as MSS — an onsite...
Online Exclusives
App Eases the Process of Obtaining Online Customer Reviews
It used to be that the biggest marketing decision Rick Clemmons had to make was what size ads to take out in...
Editorial
Are You Struggling to Meet Sales Goals?
If you’re struggling with sluggish sales, review two critical areas to address the situation. The first is determining if the slowdown is...
Editorial
How Long Has It Been Since Your Last Social Media Post?
Pumpers join the social media revolution with all the best intentions. But if my surfing around looking at Facebook pages and Twitter...
Online Exclusives
Online Reviews Shouldn’t Be a Second Thought for Business Owners
The fancy marketing jargon is “reputation management,” but most contractors say it like a four-letter word: reviews.
If this topic makes you stick...
















