October was a hard month for Facebook for several reasons. One big one was the service outage that took place in early...
Entries Tagged Marketing
Online Exclusives
How to Increase Your Positive Online Reviews
So that Pipe Masters of Honolulu, Hawaii, can ensure customer satisfaction and improve quality control, every customer gets a call from the...
Online Exclusives
How to Make Your Business Stand Out Among the Competition
As a local service business, you’re always competing for the eyes of your potential customers. With everything that’s out there — competitors,...
Online Exclusives
Nailing the Business Basics Vital to Marketing Success
When you think about marketing, you likely think of ads, truck wraps, social media, Google posts, your website, and other things of...
Online Exclusives
How to Maintain a Sound, Long-Term Marketing Plan
Every business owner wants to make more money — and many of us rely on marketing and advertising to do so. We...
Online Exclusives
How to Protect Your Online Search Rankings From Spam
In most markets, the competition is hot. Even if you’re investing in SEO, PPC, and Local Service Ads (LSAs), it can be...
Online Exclusives
6 Key Stats About Online Reviews
For many consumers, reading online reviews is now an ingrained step in their buying and hiring processes. Although home service businesses have...
Online Exclusives
Keychains, Stickers, Toys Can Provide Reminders to Customers
It’s common knowledge in marketing circles that it’s much less expensive to retain existing customers than it is to attract new ones....
Editorial
Work Trucks Are Your Best Vehicle for Advertising
A while back I received a phone call from an employee at a pumping company that I won’t identify for reasons that...
Online Exclusives
Draw Customer Awareness With Consistent Branding
One of the most interesting things I was involved in while attending college was going behind the scenes with large corporations and...
Editorial
Manage Your Digital Twin So You Don’t Turn Off Customers
“Why would I hire a contractor who chooses a middle finger shot as his Twitter profile picture? Goodness knows I made some...
Online Exclusives
The Website Basics Customers Expect
When someone visits your company’s website, they’re looking for the answers to the following four questions:
Do you provide the services I need?
Do...
Online Exclusives
Focus Marketing Efforts Through Platforms You Own
When Facebook told businesses it was all about getting “likes,” we put our efforts into getting “likes.” We thought the cards we...
Online Exclusives
How to Effectively Influence Customers When Logic Fails
We’ve been doing quite a bit of reading on decision-making. It turns out that logic and facts aren’t always the best ways...













