Business Software
Complos
Complos is a regulatory compliance workflow tool for septic system inspectors and onsite wastewater professionals. Field staff photograph tank, distribution box and component conditions on iPhone or Android; a vision model drafts inspection-form field values, which the licensed inspector reviews and accepts before signing. The platform generates a board of health-ready PDF that matches the regulator’s official format — Massachusetts Title 5, New York / Suffolk I/A OWTS, Florida HB 1379 and 16 other state programs — and routes the submission to the correct destination, whether via email, ViewPoint Cloud, OpenGov, PermitEyes, a state portal or paper. Other features include offline-first field drafts that sync when connectivity returns, multifirm support, watershed and local bylaw overlays, and a tracked submission life cycle sent through final acceptance. It is generally available in 19 states. 617-459-8654; complos.ai
Fleetio AI Service Advisor
Fleetio’s AI Service Advisor helps plumbing fleets move faster when making high-volume repair decisions. It automatically identifies and prioritizes issues that need attention. As maintenance is completed, it evaluates each repair in context, allowing routine, low-risk jobs to proceed automatically while flagging exceptions for review. For plumbing businesses, when vehicles are down, so is revenue. Service Advisor keeps trucks on the road by helping your team stay focused on the work that matters, not chasing approvals or second-guessing every estimate. Early results show vehicles spending up to 16% less time in the shop. Because it’s built directly into Fleetio’s Maintenance Shop Network, decisions happen while the repair order is still open. With real-time visibility into service history and cost benchmarks, a team can make adjustments on the spot and keep work moving. 800-975-5304; www.fleetio.com
Ritam Technologies Summit Rental System
The Summit Rental System from Ritam Technologies uses mapping tools, now with Smart Mapping technology. The modern app includes web portal options and is simple to use. It is available in a “routing only” option or as a complete billing and accounting system. The program is expandable as the business grows. 800-662-8471; www.ritam.com
ServiceCore
ServiceCore is business management software built specifically for portable restroom rental, septic pumping and grease trap service companies. It replaces the spreadsheets, paperwork and manual processes most operators rely on today — bringing scheduling, dispatching, route optimization, inventory tracking and billing into one place. For septic pumpers and grease trap haulers, it also handles compliance documentation. Drivers complete state-required forms digitally in the field through the mobile app, with required fields prefilled from the job record. The output is a PDF that matches the original form exactly, ready to send to the homeowner, real estate agent or county health department. Every completed form is saved automatically and audit-ready. Office staff get real-time visibility into job status and driver progress. Automated recurring invoicing, batch billing and a native QuickBooks Online integration keep accounts receivable current without manual reentry. 844-336-0611; www.servicecore.com
Tank Track
Tank Track offers simple business and scheduling software for companies. It helps streamline schedules, route optimization, contacts and property histories, customer review invitations, service contracts and estimates. It can help automate service-due notices, appointment confirmations, waste manifests and customer education. It helps businesses get paid faster with secure, integrated payment processing, storage of customer payment methods and the ability to batch email or batch print unpaid invoices. It provides instant access to financial and pump reports, accounts receivable details and the company backup data file. It can assign user-specific permissions based on ability, trust level and need to know. 603-277-3206; www.tank-track.com
The Service Program
The Service Program is business management software designed for portable sanitation, septic and other field service companies. The platform combines customer management, dispatching, route optimization, field service, equipment tracking, billing and reporting into a single system. The software allows office staff to schedule services, manage customer accounts and monitor route activity in real time. Drivers can access route information from mobile devices, record completed services, capture notes and update account information while in the field. Additional features include portable restroom and equipment tracking, recurring service scheduling, inventory management, automated invoicing, payment processing and integration with QuickBooks Desktop and QuickBooks Online. Reporting tools provide visibility into route performance, service activity, revenue and operational trends. It is available as a cloud-based solution and is designed to support businesses ranging from small operators to multilocation organizations. 866-480-1879; www.theserviceprogram.com
Leasing/Financing Services
FMC Advisors
FMC Advisors is a specialized mergers and acquisitions advisory firm dedicated exclusively to the portable sanitation, septic, liquid waste, grease and related environmental services industries. They provide comprehensive sell-side advisory services designed to maximize business value, maintain confidentiality and guide owners through every stage of the transaction process. Services include business valuations, exit planning, financial analysis and EBITDA normalization, buyer identification, confidential marketing, preparation of investment-grade Confidential Information Memorandums, negotiation of letters of intent, transaction structuring, due diligence coordination and purchase agreement review. Leveraging an extensive network of strategic buyers, private equity firms, family offices and industry operators, they create competitive sale processes that enhance valuation and transaction certainty. Their industry expertise, institutional-quality marketing materials and hands-on deal management allow business owners to remain focused on operating their companies while we manage the complexities of the sale process from initial planning through a successful closing. 517-449-1252; www.fmcadvisors.com
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