Entries Tagged Customer Service

As business-savvy as most in the pumping industry are, some are stuck in the age of June and Ward Cleaver when it...

Portable restroom operators, like parents, can be undone if they constantly cave in to whining. If parents give in every time a...

Explaining to customers why their ATU looks like the photo at right takes patience. Here’s some background info to help you out.Dishwashing...

It is pretty hard to go to the bathroom when you can’t see anything. Let me paint you a picture. A forest...

So you’re looking to grow your portable sanitation business and you need some more customers fast? Then look no further than your...

What started out as a hunting vehicle soon became a company staple for Scott Hess and his father, Dave, owners of Pottie...

“But wait, there’s more!”Isn’t that the most common phrase on any infomercial? It sounds horrible but it seems to work. Somehow you...

Alex Rodriguez started FarWest Sanitation & Storage in 1994 as a one-truck portable restroom business. Two decades later, the services offered by...

There are many ways you can make your pumping business better, but I narrowed that list down to three things to focus...

If you were operating a restaurant, you’d be accustomed to having your business reviewed all over the place — newspapers, magazines, travel...

A decade on the other side of losing its owner and primary operator, Mark Southwick, A 1st Rate Pumping Service continues to...

Early in its existence, A 1st Rate Pumping Service became a go-to company known for its industry savvy and expertise. As professional...

Steve Huff is president of Steve Huff Plumbing in Kingsport, Tennessee, a company built on customer satisfaction. Founded in 1975, Huff was...

Are you horrified by those images of mayhem as people seem to completely lose it during the Black Friday, post-Thanksgiving Day sales?Giving...