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Customer relations are the backbone of any business. Without returning customers, you are constantly trying to find new business. And as we all know, there are only so many customers to sell to.If you take service out of the equation, the best way to retain customers from year to year and job to job is to stay in front of them. There are so many ways to do this, so feel free to get creative with it.The oldest and most constant way to stay in front of your customer is through mail outs of pens, Post-it notes, etc. — basically
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