Being a knowledgeable expert in your field can sometimes impede your creative problem-solving ability

Customer testimonials and reviews are something you can control to build trust, enhance your credibility, and influence potential customers' decisions

Rather than fear AI, service businesses can embrace its most useful features to enhance customer service

If you feel like an imposter at work, it’s time to reframe your mindset

Even if you’re busy with current jobs, it’s important to follow up with potential clients you gave estimates to in order to ensure the work keeps flowing