We all have “one of those customers” who talks over what you are saying and doesn’t want to listen to any of the advice they hired you for. If you didn’t need the revenue, you would gladly let them go elsewhere. Or you keep them around because you really like them, or they keep you sharp.
We have a few of these, but John (not his real name) is special. Not a week goes by without at least one person on our staff getting a call from John. He is always going somewhere, driving to his next destination, which seems to
