Entries Tagged Customer Education

Sandy Begalke may never have meant to go into education, but that has become an important part of her business. She and...

Looking at my online news feeds, I can tell septic systems and their importance in our world is gaining more attention. Every...

After many years working in portable sanitation, Caryn Smith has learned the importance of planning ahead. Owner with her husband, Clayton Smith,...

As a septic system professional, your responsibilities start with the interaction and communication with the consumer. I always find it interesting to...

Name and title or job description: James Baxter, operations manager Business name and location: Baird’s Septic Tank Pumping, Upper Onslow, Nova Scotia Age:...

Some salespeople think if they talk longer, they add more value or get their point across more effectively. Actually, any prospect or...

Name and title: Darlene Johnson (corporate secretary, treasurer and chief operating officer) with my husband, Paul Johnson (president, chief executive officer, driver,...

Located in a village of 1,100 people in cottage country in central Ontario, Total Site Services has had to diversify and expand...

Unlike many small-business owners, Karl Alm had a succession plan from the day he launched his septic pumping enterprise in West Brookfield,...

It’s rare for a small family business to prosper into a fourth generation. That’s a source of pride to Jody and Penny...

Entry 288708What makes a better septic tank, a car or a pickup? Will putting yeast down the drain help my septic tank? How could...

Has this ever happened to you? You go to a prospect’s home to look at a potential job, and during the conversation, the...

Richard Snyder believes in having good, up-to-date equipment for his septic service business and even showed off his latest vacuum truck at...

Name and title or job description: Charles W. Ward IV, environmental health program manager Business name and location: Oldham County Health Department, La Grange,...