Entries Tagged Customer Education

It’s trendy to talk about the need to have more students study what are called STEM subjects. That means science, technology, engineering...

While he’s out on pumping jobs, Lucian Witmer pulls out the newest tool to help his dad’s business. The tool doesn’t dig...

Joseph Garner spent years working for others through companies in the wastewater industry. But he wanted to become an independent onsite wastewater...

How often is too often to cover the basics of septic system care with customers? Specifically what can and can’t be flushed...

For JT’s Septic of Dewey-Humboldt, Arizona, the economic downturn a decade ago was a chance to reinvent the company and focus its...

Pumpers can play a critical role in improving water quality in their communities by educating customers about septic system usage and maintenance,...

When George Schooley started Legacy Septic & Excavation four years ago, he wanted to do something that would set him apart from...

In nearly seven years as owners, Alan and Pam Astin have roughly tripled the gross revenue of Davis Concrete Products.They have expanded...

In our fast-paced world, it seems like everyone checks out a service company on their smartphones, making snap judgments on which contractor...

Master plumber Ed Zeitler has learned an awful lot about running a plumbing and septic pumping company during his 37 years in...

Iread a story from a small Missouri newspaper recently that illustrated just how uneducated homeowners can be about septic system maintenance. And...

Last month I discussed the first five things you need to tell homeowners about their septic system. They were: 1) Provide a...

Andy Prestigiacomo is a believer of taking risks, of seizing opportunity when it presents itself.Look no further than the successful growth and...

New studies indicate that the fibers in our clothes could be poisoning our waterways and food chain on a massive scale. Microfibers...