Customer Education Articles

Crazy homeowner questions, technology advances and the need for better consumer education create challenges for onsite wastewater leaders in Kentucky.

A Connecticut teacher stresses practical science lessons that may encourage a new generation of pumpers and installers, or at least future homeowners who will take better care of their onsite systems.

Aerial photos and videos will demonstrate the extent of work you do for customers and help educate the public about septic system operation and maintenance.

Joseph Garner transitions from a general onsite model to an inspection-first business to build on his expertise and give customers more peace of mind.

When a customer comes calling with a request for a new type of service, New York’s Zuech’s Environmental Services invests in equipment and education to get the job done right.

In Arizona’s high desert, JT’s Septic subtracted services and added revenue to keep pace with an economic revival.

Stepping out to educate septic system users will generate more maintenance business and result in happier homeowners.

Legacy Septic supplies a customized septic care plan for all their customers

Industry newcomers educate consumers, focus on quality service and add hazardous materials specialty to build pumping profits.

Handwritten notes, old-fashioned courtesy and a clean appearance will go a long way to the constant callbacks that will drive your revenues higher.

With an emphasis on customer education, this third-generation plumbing and pumping company keeps making the grade.

The septic service industry should recognize the inspectors, regulators and public health professionals who constantly promote routine pumping and maintenance.

When they follow these operation and maintenance rules, homeowners will be happier and you’ll have fewer emergency calls.

New York company diversifies by investing in state-of-the-art technology to tap into underserved markets.