Entries Tagged Customer Education

When it comes to septic systems and tanks, there are a lot of misconceptions that can lead to costly mistakes. Homeowners often...

Jason Spangle jumped from a career as an elementary school teacher in Mio, Michigan, to the owner and president of Esch’s Septic...

As a pumper or installer, you know the ins and outs of septic systems better than anyone. But for your customers, buying...

Social media has become a powerful tool for septic businesses to connect with their customers in a way that's personal and educational....

Aerobic treatment units (ATUs) represent the most advanced technology in septic systems today, offering superior wastewater treatment compared to traditional systems. Unlike...

As a professional in the industry, you're at the forefront of the latest septic tank innovations, and your customers rely on you...

When a property served by a septic system experiences a fire, it's crucial for pumpers and installers to take specific actions to...

For pumpers, onsite installers, and other professionals in the septic system industry, the choice between anaerobic and aerobic septic systems often hinges...

Understanding Installation Costs When discussing septic system installations with your clients, it’s essential to clarify the factors influencing costs. From the type of...

When Oatey, a leading plumbing products manufacturer, asked Colin Luttrell to join its Ambassador Program, he didn’t hesitate to say yes. And...

Customers can always expect a cheerful greeting when they call Harris & Sons Septic in Halifax, Virginia. Whether it’s the big personality...

Hey, did you hear that? The sound of new business circling the bowl and getting ready to go right down with a...

As a septic services professional, you're already well aware that a cornerstone of your job involves educating homeowners on how to properly...

Your customer just spent the last 25 years perfecting their landscaping, spending thousands of dollars and hundreds of hours working on every...