Customer Education Articles

Use the Environmental Protection Agency materials to promote your company and educate homeowners during SepticSmart Week and beyond

Catch up on August’s most-read Pumper stories, from business growth and pricing strategy to septic inspection, training and customer service insights

Even with the right ADA units in place, simple oversights can make special-event restrooms inaccessible and create headaches for guests and organizers alike

Simple honesty with customers is the best way rather than high-pressure sales tactics

Help homeowners take care of their onsite systems by passing along these tips

An important part of being an onsite professional means knowing how to describe to laypersons what we do