Customer Education Articles

SepticSmart Week may be over, but it’s always a good idea to talk to your customers about proper care of their systems.

Homeowner education takes center stage during SepticSmart Week.

Sewage treatment ponds are a popular onsite solution in select rural areas. What should you tell a homeowner about care for a lagoon system?

Double-check those lids and keep homeowners informed of the risks of neglecting tank maintenance.

Associations collaborate to launch improved 'flushability' guidelines to reduce impacts of improper wipes disposal.

Real estate onsite inspections must delve deep into all system components to protect homebuyers from costly, unexpected repairs when they can least afford them.

Well-informed septic system users are good for septic service providers and the industry as a whole.

In New Mexico, separate onsite wastewater trade groups work together to bolster the state’s system maintenance requirements for the good of the industry and system users.

An Ozarks pumper proves you really can make a difference.

An outrageous number of failing onsite systems forces this county to take drastic measures.

Is it time to fine-tune your online presence? Here’s a look at reasons why your website might be missing the mark.

Are you receiving questions about the Ebola virus from customers? We’ve got the answers.

The liquid waste industry may benefit by setting aside one day every year to inform customers and the general public about the importance of proper septic system maintenance.