Pumpers can play a critical role in improving water quality in their communities by educating customers about septic system usage and maintenance, but not enough of them are doing so.That’s the assessment of Karen McBride, a rural-development specialist-environmental for the Rural Community Assistance Corp. (RCAC), based in Sacramento, California. Established in 1978 and supported by federal and state contracts as well as grants and private donors, the RCAC is a nonprofit advocacy group that provides technical, training, and financial resources for disadvantaged, low-income communities in 14 Western states. It helps communities deal with issues such as lending, housing, economic development














