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Homeowner Education Articles

Your Guide to a Successful SepticSmart Week 2026

Your Guide to a Successful SepticSmart Week 2026

Use the Environmental Protection Agency materials to promote your company and educate homeowners during SepticSmart Week and beyond
How to Exceed Expectations and Lock in a Long-Term Onsite Customer

How to Exceed Expectations and Lock in a Long-Term Onsite Customer

Prioritizing communication before, during and after an installation makes all the difference to creating long-term customers
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Why Homeowner Education About Onsite Systems Still Falls Short

In this episode of Pumper Cast, Todd Stair discusses homeowners receiving questionable advice online and fighting against misinformation
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Protecting the Septic Tank Ecosystem

Help homeowners take care of their onsite systems by passing along these tips
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Troubleshooting a Mound System and Tips for System Longevity

A customer’s issue serves as a key reminder: Stormwater should not be allowed to pond on the upslope side of a mound
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Think You Can Skip Pumping? Here’s What Happens

Are You Educating Your Customers Without Them Even Realizing It?

Why Garbage Disposals Are a Problem for Septic Systems

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Septic Scams: Warning Signs That a Customer Has Been Ripped Off

Setting the Record Straight: Chemotherapy and Septic Systems

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Septic Tank Myths: 5 Things Homeowners Still Get Wrong

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Grease Trap Nightmares: The Worst Cases and How to Handle Them

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The Septic Cycle: A Reminder for Pumpers

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Keep Your Septic System in Top Shape: Tips for Homeowners