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Entries Tagged Homeowner Education

How to Exceed Expectations and Lock in a Long-Term Onsite Customer

How to Exceed Expectations and Lock in a Long-Term Onsite Customer

Prioritizing communication before, during and after an installation makes all the difference to creating long-term customers
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Protecting the Septic Tank Ecosystem

Help homeowners take care of their onsite systems by passing along these tips
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Troubleshooting a Mound System and Tips for System Longevity

A customer’s issue serves as a key reminder: Stormwater should not be allowed to pond on the upslope side of a mound
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Think You Can Skip Pumping? Here’s What Happens

Are You Educating Your Customers Without Them Even Realizing It?

Why Garbage Disposals Are a Problem for Septic Systems

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Septic Scams: Warning Signs That a Customer Has Been Ripped Off

Setting the Record Straight: Chemotherapy and Septic Systems

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Septic Tank Myths: 5 Things Homeowners Still Get Wrong

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Grease Trap Nightmares: The Worst Cases and How to Handle Them

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The Septic Cycle: A Reminder for Pumpers

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Keep Your Septic System in Top Shape: Tips for Homeowners

Take Advantage of Opportunities to Represent the Onsite Profession

Take Advantage of Opportunities to Represent the Onsite Profession

An important part of being an onsite professional means knowing how to describe to laypersons what we do

Beyond Pumping: Value-Added Services to Offer Customers