Editorial Articles

Time to say goodbye — reflections on 19 years at the helm of Pumper magazine

Don’t assume long-term loyalty from your septic system customers. Follow these tips to keep them calling back.

Listen for these four common customer callouts and be prepared to respond to them effectively

A Florida company provides a wide variety of environmental and industrial services locally as it develops an international reputation for specialized services

Wayne’s Drains Inc., Burlington, Massachusetts

A Canadian wastewater professional says spreading and load transport limits should be based on actual weather conditions, not arbitrary calendar dates

A thorough review of workplace incidents will help prevent future accidents and demonstrate your care about the safety of your crew

With crowded subdivisions and more complex onsite systems, routine service and monitoring are a greater need for your septic service customers

Greasecycle LLC, Raleigh, North Carolina