Small Business Articles

Don’t immediately rebuff people who want you to price out a job on little information. Think of it as a teaching experience and you could earn a customer for life.

Online reviews have become a trusted source of information that showcase a business’ brand, integrity, and authority, as the findings of a recent survey prove

It’s common to have your office team run a little leaner than your crew of field workers. Just be sure that all responsibilities are adequately covered so that everyone feels as if they can properly do their job.

Setting clear expectations for employees is the only way to get the results you want

To retain customers, small themed “leave-behinds” can make a big difference

If you get complaints about pricing, don’t automatically assume it means customers want you to go as cheap as possible. Consider the lessons of the author’s story.

Determining how much your company is worth is complicated and often unnecessary. But you can use these tools to get a rough estimate for peace of mind.

A careful examination of your company's profits by individual customer and client segments may reveal that you're working for nothing in some cases

Turnover is inevitable no matter how great your company is to work for. When it happens, you want to have an appropriate response.

There are many factors that make hiring top talent difficult, but one thing that is in your control is how you present your company in help wanted ads

A confrontation with a customer is never fun but you can remain in control of the situation by following a few simple tips

Follow these easy suggestions as a way to keep those residential customers calling you for work

Don’t automatically be in a hurry to grow your business. Taking your time could benefit your company even more.