There are two parts to a septic services or plumbing organization — the business office and the field staff.
Each area is important and plays a role in keeping the company moving and healthy. The key to a thriving and successful operation is for the two areas to work cohesively and with equal proficiency.
For years, the industry has lamented about how hard it is to find good technicians. I’ve seen (and written about) all kinds of elaborate incentives to lure in new talent, but too often technicians are leaving companies faster than hiring can occur. Without a great office staff to support
Don’t Let Office Chaos Chase Away Your Best Technicians
It’s common to have your office team run a little leaner than your crew of field workers. Just be sure that all responsibilities are adequately covered so that everyone feels as if they can properly do their job.
Jul 20, 2021 | by Anja Smith |
