I had a discussion recently with a customer who was at a loss as he had received a request for a proposal to fix a drain, waste and vent line without any video or specification for the work to be completed.
When people have a problem, they need solutions. They usually apply their own personal knowledge in trying to solve their problems and may use technology that doesn’t exactly fit or is out of date. They’re simply unaware of other solutions that may better fit their problem.
What do you do then when someone wants you to “bid” on a job with
Job Bids Can Double as an Opportunity for Customer Education
Don’t immediately rebuff people who want you to price out a job on little information. Think of it as a teaching experience and you could earn a customer for life.
Jul 28, 2021 | by John Heisler |
