Networking is kind of like going to the dentist. You know you have to do it and everyone tells you that you...
Business & Technology
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Online Exclusives
Marketing Efforts Are Worthless Without Strong Customer Service
With Google Ads, Facebook Ads, Google Local Services, and the myriad marketing avenues and options out there, it’s easy to get caught...
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A Pumping Legacy: Carrying on a Family Tradition of Success
First profiled by Pumper magazine in November of 2008, Brown Septic in Del Norte, Colorado, has nearly doubled its staff and increased...
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9 Things You Can Do Right Now to Cut Company Costs
The best get-rich-quick schemes drop the last of those three words. If you want to add to your bottom line, don’t go...
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Don’t Be a Business Owner Who Wastes Employees’ Time
You've heard the phrase, “time is money.” For pumpers, that is often true in a very literal way. They can only serve...
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How Your Potential Customer Base Uses Online Reviews
Most business owners are at least aware of the increasing importance of getting online reviews, but the 2017 BrightLocal Local Consumer Review Survey confirms...
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How to Have Both Freedom and Control as a Business Owner
Entry 288621If you’re like the majority of business owners, you started your own business because you wanted the freedom to do things...
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What Do the Midterm Election Results Mean for Pumpers and Plumbers?
Entry 288624U.S. elections are over for now. That means you either celebrate or lick your wounds, and then everyone gets to work....
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What No One Tells You About Small-Business Ownership
Entry 288627There are plenty of perks to running your own business — the autonomy, the control, the ability to spend your days...
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Vermeer Acquires Vac-Tron Equipment
Vermeer has purchased Vac-Tron Equipment and plans to bring the Florida-based company together with McLaughlin Group, which was purchased by Vermeer in...
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3 Things You Can Learn From Your Competitors’ Reviews
There’s no shortage of competition in this industry, especially for companies working in bigger markets. Sometimes customers have dozens of septic pumping companies...
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How to Take Advantage of Opportunities and Expand Your Pumping Business
One of the most consequential decisions you face as the owner of a septic pumping operation is whether or not you should...
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Industry News: November 2018
Entry 288645Valley Industries names new Comet product managerPete Gustin was named Valley Industries’ new Comet product manager. He will be responsible for...
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Arm Yourself With Insurance Knowledge
Reading through complex insurance policies and understanding what’s covered and what’s not is about as appealing as cleaning a portable restroom with...
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10 Steps to Reversing Horrifying Negative Online Reviews
Entry 288652"The worst customer service experience ever! The pumper arrived an hour late for the appointment and was surly. Stay away!!!”“If you...
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How to Ensure a Smooth Transition for the Sale of Your Business
The road map for selling a small business can be tricky to follow. And reaching your next destination — whether it’s a...
Online Exclusives
Here's the Right Way to Respond to a Bad Review
Entry 288655As a business owner, you can’t help but smile when people tell you how much they appreciate your services. By the...







