In mid-2016, James Penner, the owner of AA Septic Service in Clayton, Indiana, was heading back to the shop on a rural...
Business & Technology
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Online Exclusives
Seeing Is Believing: Camera Systems Are Essential for JT’s Septic
For JT’s Septic of Dewey-Humboldt, Arizona, an array of five camera inspection systems is the equipment the company simply can’t do without....
Online Exclusives
What You Need to Know About Offering a Hiring Bonus
In the not-too-distant past, hiring bonuses — also called signing bonuses or sign-on bonuses — were only mentioned in reference to elite...
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Investing in Your Employees' Well-Being Can Pay Dividends
Richard Plummer, owner of Plummer’s Waste Group in Wyoming, Michigan, is a big believer in formal classes for his 48 employees. Most...
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Site Evaluators Team Up With Habitat for Humanity
When the Maine Association of Site Evaluators was looking for a way to celebrate SepticSmart Week in late September, they found an altruistic...
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Creating a Memorable Brand for Your Company
Every septic pumping company has a brand. It is the combination of your company name and slogan, your logo, the colors you use...
Videos
Diversifying Services to Keep Commercial Clients on Contract
Chuck’s Septic Tank, Sewer & Drain Cleaning likes to hang on to its best clients, which is why the Grove City, Ohio, company expanded...
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Should You Offer Your Employees Retirement Plans?
There are a number of ways to make your employee benefits package look more attractive, and one of the chief ones is...
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A Beginner’s Guide to Video Marketing
Video marketing has been one of the most daunting (in my own head) challenges I’ve faced as a marketing professional. Some things...
Editorial
Simple Sells in This Year’s Crop of Classy Trucks
Our Classy Truck feature is typically one indicator of trends in wastewater work trucks. The 18 trucks chosen for publication in our...
Editorial
Don’t Let Nursing Home Bills Drain Your Retirement Savings
Most of us think about a long period of retirement in good health. But, we know that all the kale in the...
Editorial
Tailor Vacuum Truck Size to Your Workload
When should a pumper trade in a smaller vacuum truck and go big? I had to ask myself this question when I...
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Workplace Rumors: Stop Trouble in Its Tracks
At some point in your life, I am sure you have played the game of telephone. You tell a secret to a...
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Elite Service Provider Puts Extra Effort Into Homeowner Education
When George Schooley started Legacy Septic & Excavation four years ago, he wanted to do something that would set him apart from...
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Switching Smoothly Between Payroll Providers
If there’s one thing you don’t want to get wrong, it’s your transition from one payroll provider to another. Simply put, your...
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Navigating the Ebb and Flow of Small-Business Ownership
Few small-business owners enjoy the comforts of total consistency. Usually, business comes in cycles. You’ll have periods where you’re extremely busy and it’s...
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Don’t Make That Same Big Hiring Mistake Again
I found my first job like this: I was a teenager, and my dad thought I needed a summer job. He talked...















