Our Classy Truck feature is typically one indicator of trends in wastewater work trucks. The 18 trucks chosen for publication in our...
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Editorial
Don’t Let Nursing Home Bills Drain Your Retirement Savings
Most of us think about a long period of retirement in good health. But, we know that all the kale in the...
Editorial
Tailor Vacuum Truck Size to Your Workload
When should a pumper trade in a smaller vacuum truck and go big? I had to ask myself this question when I...
Online Exclusives
Workplace Rumors: Stop Trouble in Its Tracks
At some point in your life, I am sure you have played the game of telephone. You tell a secret to a...
Online Exclusives
Elite Service Provider Puts Extra Effort Into Homeowner Education
When George Schooley started Legacy Septic & Excavation four years ago, he wanted to do something that would set him apart from...
Online Exclusives
Switching Smoothly Between Payroll Providers
If there’s one thing you don’t want to get wrong, it’s your transition from one payroll provider to another. Simply put, your...
Online Exclusives
Navigating the Ebb and Flow of Small-Business Ownership
Few small-business owners enjoy the comforts of total consistency. Usually, business comes in cycles. You’ll have periods where you’re extremely busy and it’s...
Online Exclusives
Don’t Make That Same Big Hiring Mistake Again
I found my first job like this: I was a teenager, and my dad thought I needed a summer job. He talked...
Editorial
You Want Loyal Customers? Try Going Old School.
In our fast-paced world, it seems like everyone checks out a service company on their smartphones, making snap judgments on which contractor...
Editorial
7 Information Management Questions Your Business Must Answer
FFor many small medium-sized businesses, accessing valuable company information in the digital world — whether it’s a password, an important email or...
Editorial
Looking for a Revenue Boost? Ask Your Customers What They Need
In Chuck Lang Jr.’s area of central Ohio, competition has become fierce for septic tank pumping over the past 10 years. Yet...
Editorial
Cash It In — Follow These Tips For a Comfortable Retirement
This could be you someday: You’ve spent your working life building up your pumping business. Your reputation for quality service has enabled...
Editorial
Onsite Records a Keystroke Away. Is that a Septic Service Worker’s Pipe Dream?
Once you’re outside the cities of Tennessee, you won’t find much municipal sewer service. Onsite systems are common for wastewater treatment, and...
Editorial
Encourage the Next Generation of Wastewater Workers
Name: Tony Mendes, owner (semiretired)
Business: Tony Mendes Excavating, Scottsbluff, Nebraska (sold business to stepson, and now operating under Larry Kessler Construction)
Age: 68
Years...
Online Exclusives
An Easy Way to Keep in Contact With Customers
Customer relations are the backbone of any business. Without returning customers, you are constantly trying to find new business. And as we...
Online Exclusives
Know Your Business From the Ground Up
“Knowledge is power.” I can’t think of anything that rings this true when it comes to owning your own business. No matter...
Online Exclusives
Make Resolutions for Your Business Well Before the New Year
Do you want to grow your pumping business? Do you want to create a strong brand that attracts the best customers? Do...














