Business & Technology

Build on what you already have, and work your way up from there.Dave and Dana Neu embraced that philosophy when they launched...

Technology changes at an alarmingly rapid pace and it may not be expected, or even possible, for you to keep current with...

Kaiser Premier LLC, a wholly owned subsidiary of Kaiser AG of Liechtenstein, recently acquired Premier Oilfield Equipment (POE) through an asset purchase agreement....

“You will never get a second chance to make a first impression.”That famous quote attributed to Will Rogers is why the people...

When Stephen I. Smith purchased a 1949 Studebaker pumper truck in the 1950s, he had no intention of getting into the septic...

To lease or to buy?For contractors like you, that question more typically comes up when talking about equipment — that new vacuum...

Quality customer service often involves going above and beyond the call of duty, whether it’s taking the extra time to educate a...

Entrepreneurs place value on every single dollar they make — both through their core business competencies and through bonuses they earn on...

When family members own a business together, separating work from family is nearly impossible. While the brain should drive business decisions, emotions...

When was the last time you sat down with your biggest competitor and had a friendly conversation over coffee? Possibly never.Generally speaking,...

If you’re grateful but don’t take the time tell anyone, does it count? Maybe, but it’s a bit like clapping with one...

There’s a paradox at the heart of insurance: You have to buy it, but you hope you’ll never need to use it.If...

One of the hardest decisions for a new portable restroom business is pricing. Charge too little and you are losing money every...

Earlier this year, Pumper magazine reported on a trio of high schoolers who designed and built their own septic pumping tool. Now,...

It’s vitally important that online search engine users be able to find your company. Simply put, this is how most consumers make...

Service clubs have gained a bit of a reputation for being old and stuffy. But don’t write off this great American tradition...

“This is stupid! I’m so frustrated! I’m just about ready to shut down my business!”How many pumpers have thought this, in frustration,...