Business & Technology

When was the last time you sat down with your biggest competitor and had a friendly conversation over coffee? Possibly never.Generally speaking,...

If you’re grateful but don’t take the time tell anyone, does it count? Maybe, but it’s a bit like clapping with one...

There’s a paradox at the heart of insurance: You have to buy it, but you hope you’ll never need to use it.If...

One of the hardest decisions for a new portable restroom business is pricing. Charge too little and you are losing money every...

Earlier this year, Pumper magazine reported on a trio of high schoolers who designed and built their own septic pumping tool. Now,...

It’s vitally important that online search engine users be able to find your company. Simply put, this is how most consumers make...

Service clubs have gained a bit of a reputation for being old and stuffy. But don’t write off this great American tradition...

“This is stupid! I’m so frustrated! I’m just about ready to shut down my business!”How many pumpers have thought this, in frustration,...

You’ve just welcomed a new child into the family? Congratulations! Time to start saving for college.That’s no joke. As the cost of...

When David Knight got back into the pumping business in 2011, he brought a customer service philosophy that had been instilled into...

A local septic pumper is suing the city of Taylor, Texas, for racial discrimination because he allegedly wasn’t allowed to dump waste...

Jim Ehde’s favorite tool doesn’t have a motor or any electronics, but he uses it all the time.His pinch-point bar is nothing...

As you may have noticed, more and more businesses have started their own blogs. Financial planners have them. Doctors and dentists have...

In a nutshell, a toxic employee is a person who is not just difficult to manage or get along with, but whose...

When he and his wife, Patty, first bought a small portable restroom company and an old Ford pumper truck more than 20...

You likely got into the pumping profession because you enjoy working with equipment and doing a tough, physical job in the great...

It’s been a tough few years for the folks at family-owned pumping company John’s Septic Solutions in Wilmington, Massachusetts. John and Paula...