Business & Technology

Do you get stung by the septic service industry’s standard practice of offering flat-rate pricing for the work you perform? You quote...

What is a competitor? Someone you compete against for jobs? Someone who steals your business? Or someone you can turn to when...

Ask any coach and they will tell you how hard it can be to build a good team. That same thought applies...

Vacuum excavation is most commonly used for things like the safe exposure of underground utilities, but the added safety and precision that...

On Monday, September 19, the U.S. Environmental Protection Agency – in conjunction with federal, state and local government and private sector partners – will...

Day 1 of the 2016 WEQ Fair in Milwaukee, Wisconsin, gave attendees the opportunity to not only see dozens of new products up...

It’s hard to believe that summer is starting to wind down. We wait all year for these warm, busy months and then...

As you can probably attest from your own personal experience, most people don’t have a lot of cash on hand these days....

If the diversification success of River View Construction is any indication, pumping contractors could consider adding a hydroexcavator to the equipment inventory...

The Apple iPhone will mark its 10th birthday next January — but can anyone imagine the world without it or its principal...

If you were in business 10 years ago, recall what that business looked like. Did you have less equipment? Different equipment? In...

I recently had the time to pick up a copy of Rework by Jason Fried and David Heinemeier Hansson. Part of the reason...

When a newcomer to the septic industry contacted him around 30 years ago asking about starting out in the business, Larry Garner...

A lot of pumpers start out as a one-man operation, and many remain one. Growth is great, but sometimes making a good...

“Few things are more powerful as a teaching tool than the example of success.”That’s what Tom McLaughlin, longtime owner of Metro-Rooter in...

Diversity isn’t just a buzzword. It’s a quality to be prized, sought after and protected. Diversity is an asset to your business....

In 2009, Pumper featured Rowell’s Sewer & Drain in Northfield, New Hampshire, run by Mandie Hagan and her husband, Ian. At the...