Business & Technology

Remembering these simple traits of great leadership can keep your crew happier and working toward your most important business goals.

Wastewater contractors reflect on times they threw cash out the window in pursuit of a winning business strategy.

Explore these options for earning some dollars on your operating assets

As younger workers join your business, you may have to modernize the way you give feedback and offer pay raises

Staying busy is no problem for this Ontario pumper, but finding enough help to keep up with everything is still a struggle

There are many options for employee ownership, but they all give workers a vested interest in the company

Being an attentive listener not only provides you the opportunity to give customers what they want out of a job, but also puts you in a good position to clear up misunderstandings and prevent unrealistic expectations

Customers don't always know what kind of systems they have, much less how to properly take care of them. That's where Ken's Septic Service comes in.

Fair or not, customers apply different expectations for the kind of service they’ll receive from a business based solely on its size. No matter what size category you fall into, here’s how you can use those expectations to your advantage.