Many people are good bosses. Some people are great bosses. A handful go even further: They’re phenomenal, not only because of what you see them do, but also because of what you don’t see them do. If you’re a truly phenomenal boss, what your employees see is far from everything they get.
1. You look past the action to understand the motivation.
Sometimes an employee makes a mistake or does the wrong thing. Sometimes an employee jockeys for position, plays political games or ignores company objectives in pursuit of a personal agenda. When that happens, it’s easy to assume that person won’t
