Business & Technology

If you still cling to the pen-and-paper method for managing much of your operations but have been thinking about incorporating the aid of computer software, here’s a rundown of different factors to consider

If you lease some of your equipment to meet your operational needs, a usage-based structure rather than a traditional fixed-term option could be a smart way to go

Train people on systems, processes and desired behaviors, and do it often. Good organizations teach forward as well as learn from their mistakes.

Create a solid plan to encourage your top employees to stick around; but tread lightly when it comes to giving up equity in the company.

Celebrating his 20th year as a small-business owner, Tom Arts' only regret is that he didn't start sooner

Making use of the live video feature on platforms like Facebook and Instagram can help boost brand awareness and build customer trust

Michael Boswell remembers riding around in the family's service trucks with his father as a kid, and now his own 7-year-old rides with him

Want to make a great first impression with potential customers? Listen, deflect praise on others and treat every stranger with respect.