We’ve all heard the horror stories of great businesses utterly collapsing because the founders were good friends and the relationship turned sour....
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Editorial
Don’t Lose Interest in Your Loans
After years at rock bottom, interest rates are slowly creeping up.They’re still comfortably low — making your borrowing cheap and your savings...
Online Exclusives
See This Tool for Servicing Long-Neglected Septic Tanks
Despite many pumpers’ best efforts to encourage residential customers to regularly pump their septic tanks, more often than not, that advice falls...
Online Exclusives
8 Everyday Ideas to Tame Tax Time Tension
The year is past the halfway point. Before you know it, you’ll be filing 2017 tax returns. Rather than putting that dreaded...
Online Exclusives
Smart Speccing: The Right Way to Buy a New Truck
Do it right the first time — that’s Gene Morris’ motto when it comes to replacing pumper trucks. Morris, owner of Jarvis...
Online Exclusives
7 Ways to Create a Culture of Safety at Work
Safety is paramount. No matter the line of work you’re in, it’s critical to do everything in your power to keep employees...
Online Exclusives
3 Communication Strategies That Make Clients Happy
Pumpers know that happy customers are the best kind of customers. They pay on time, they call back for more work, they...
Online Exclusives
Must-Have Marketing Tips From Restroom Trailer Operators
You took the plunge and signed on the dotted line to purchase a restroom trailer. Now what?What you don’t do is something Dan Fischer,...
Online Exclusives
How to Break Into the Pumping Industry on a Limited Budget
Build on what you already have, and work your way up from there.Dave and Dana Neu embraced that philosophy when they launched...
Online Exclusives
Upgrading Technology Without Upsetting Your Business
Technology changes at an alarmingly rapid pace and it may not be expected, or even possible, for you to keep current with...
Online Exclusives
Kaiser AG Acquires Premier Oilfield Equipment
Kaiser Premier LLC, a wholly owned subsidiary of Kaiser AG of Liechtenstein, recently acquired Premier Oilfield Equipment (POE) through an asset purchase agreement....
Online Exclusives
Prepare Employees to Make a Good First Impression
“You will never get a second chance to make a first impression.”That famous quote attributed to Will Rogers is why the people...
Editorial
One Pennsylvania Family Stumbled Into Pumping, Found Success and Satisfaction
When Stephen I. Smith purchased a 1949 Studebaker pumper truck in the 1950s, he had no intention of getting into the septic...
Editorial
Is It Important to Own Your Land and Shop?
To lease or to buy?For contractors like you, that question more typically comes up when talking about equipment — that new vacuum...
Online Exclusives
Pumper Searches for Owner of Lost Diamond Ring
Quality customer service often involves going above and beyond the call of duty, whether it’s taking the extra time to educate a...
Online Exclusives
How to Choose the Right Credit Card for Your Small Business
Entrepreneurs place value on every single dollar they make — both through their core business competencies and through bonuses they earn on...
Online Exclusives
Balancing Emotions and Logic in Business Decision-Making
When family members own a business together, separating work from family is nearly impossible. While the brain should drive business decisions, emotions...
















