Employee engagement is always one of the biggest issues facing employers. As well it should be: Studies consistently show that disengaged workers contribute heavily to lost productivity, low morale, high absenteeism and costly turnover, to name only a few of the detrimental side effects.
There is no lack of solutions out there. A Google search on the topic will reveal a staggering amount of information. But Susan Scott believes it’s not all that complicated. Instead, the founder and CEO of Fierce Inc., a leadership development and training firm, proposes a two-pronged approach that’s simple, effective and doesn’t cost a dime: Create a
