Business & Technology

In our fast-paced world, it seems like everyone checks out a service company on their smartphones, making snap judgments on which contractor...

FFor many small medium-sized businesses, accessing valuable company information in the digital world — whether it’s a password, an important email or...

In Chuck Lang Jr.’s area of central Ohio, competition has become fierce for septic tank pumping over the past 10 years. Yet...

This could be you someday: You’ve spent your working life building up your pumping business. Your reputation for quality service has enabled...

Once you’re outside the cities of Tennessee, you won’t find much municipal sewer service. Onsite systems are common for wastewater treatment, and...

Name: Tony Mendes, owner (semiretired) Business: Tony Mendes Excavating, Scottsbluff, Nebraska (sold business to stepson, and now operating under Larry Kessler Construction) Age: 68 Years...

Customer relations are the backbone of any business. Without returning customers, you are constantly trying to find new business. And as we...

“Knowledge is power.” I can’t think of anything that rings this true when it comes to owning your own business. No matter...

Do you want to grow your pumping business? Do you want to create a strong brand that attracts the best customers? Do...

Maybe you’re just starting out in your business. Maybe you’re struggling in a broken business and want to fix it. Maybe things...

Why should you be thinking about the slow season now when you're being bombarded with work? You have profit in hand, so forget the...

A recent job posting for a portable sanitation company offered a $1,000 sign-on bonus for a qualified route driver.That may get people...

It’s true that people do business with people, but that phrase doesn’t go far enough. People do business with people they like.Being...

Small size equals big business for Gregory Vanscoy, owner of A-Team/Vanscoy Septic Cleaning.Ever since the company’s founding, A-Team/Vanscoy Septic Cleaning has always...

Once upon a time, a pumper could place an ad in the Yellow Pages, slap a logo and phone number on the...

A Deal Assoc. Super Mongo Mover hand truck is one piece of equipment that Bill Leppala can’t imagine doing without since purchasing...

Do your customers like you? What about your pumpers — are they likeable?Maybe you think likeability doesn’t matter, believing in the “I’m here to...