It’s October, the time of the year when we flock to haunted houses, tell scary stories and work up creepy costumes for...
Business & Technology
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Editorial
Industry News - October 2019
Continental’s Nebraska hose plant
celebrates 40th anniversary
Continental’s Norfolk, Nebraska, hose plant is celebrating its 40th anniversary. The plant began business operations in...
Editorial
Product Focus/Office Technology and Software - October 2019
Business Software
Cro Software Solutions
Cro Software Solutions is a cloud-based software offering static and dynamic dispatching, route optimization, automated invoicing, event...
Online Exclusives
Angry, Irrational, and Empowered: Navigating Customer Service in the Internet Age
Entry 288145My strangest customer service story didn’t involve a customer at all. It was a customer’s neighbor. We’ll call him Mr. Neighbor.
Our...
Online Exclusives
How to Create a Love-to-Work Culture
It used to be that prospective employees had to convince companies why they should be hired. But in today’s job market, with...
Online Exclusives
3 Steps for Successful Onsite System Service Visits
As a septic professional, it is your responsibility to ensure the homeowner clearly understands their responsibilities in maintaining their new system. This...
Online Exclusives
How to Develop an Exit Strategy for Your Business
Entry 288151It’s often said that entrepreneurs should start their companies with the end in mind. Even amidst the enthusiasm of seeing a...
Online Exclusives
When Marketing Can Be Too Much of a Good Thing
When the leads are hot and the phone’s ringing off the hook, it’s easy to get greedy and want to keep the...
Online Exclusives
How Another Business Going Bankrupt Can Affect You
Your business is humming along when one day you get the news that a key supplier — or perhaps one of your...
Online Exclusives
Pumpers Offer 3 Tips for Building Better Professional Relationships
It’s difficult to overstate the importance of networking in the business world, and that logic certainly carries over into the onsite septic...
Online Exclusives
The 9 Signs of a Great Company Leader
Many people are good bosses. Some people are great bosses. A handful go even further: They’re phenomenal, not only because of what...
Online Exclusives
Rainwater Collection Is a Great Complement to an Onsite Business
In a historically dry area like Texas — known to have lengthy droughts — capturing and using rainwater just makes sense. That’s...
Editorial
Do You Say ‘No Way’ to Paying Employees for Volunteering?
Entry 288165Recently I was talking to a small-business owner and friend when the topic of volunteer time off, or VTO, came up....
Editorial
Nine Signs That Show You’re an Exceptional Boss
Many people are good bosses. Some people are great bosses. A handful go even further: They’re phenomenal, not only because of what...
Editorial
What’s Your Biggest Money-Wasting Story?
Entry 288168Operating a successful business requires astute money management. Yet all business leaders can pinpoint a time in their career when they...
Online Exclusives
You Can Make Money With Your Cash Reserves
If your finances are strong, you’re holding three to six months of cash — perhaps more — to make sure you can...
Online Exclusives
Millennial Employees Drive Changes in the Performance Review Process
Both employers and employees frequently say the annual performance review process is one of the most awful, detestable parts of work. You...








