Business & Technology

Entry 287962Small businesses are forever evolving to meet the needs of their customer base and remain competitive. Determining the right approach to...

A tough labor market is changing the dynamic between employer and employee. Jobs are a dime a dozen, making it seem like...

Never before have so many generations occupied the same shifting workplace. Between an overcrowding and oversaturation of markets and exponentially increasing technology,...

Entry 288015When you hire new team members, you have a certain set of expectations for them. Ultimately, you want them to be...

The circumstances are perfect. You’re ready to make a major career move. You’ve decided to open your own onsite septic business.You have...

Entry 288025Phrases like “skilled labor shortage” and “skilled worker deficit” cause anxiety and dread for trade business owners and operators. Finding skilled workers,...

There are many hurdles that the owner of a septic services company faces. From fine-tuning marketing strategies to contacting customers to closing...

Septic system inspections don’t contribute much to the annual revenue at Ken Allen’s Septic in Presque Isle, Maine. But owner Caston Lovely...

There’s no such thing as a family business without conflict. If you search “family business feud” on Google, in less than a...

It’s October, the time of the year when we flock to haunted houses, tell scary stories and work up creepy costumes for...

Continental’s Nebraska hose plant celebrates 40th anniversary Continental’s Norfolk, Nebraska, hose plant is celebrating its 40th anniversary. The plant began business operations in...

Business Software Cro Software Solutions Cro Software Solutions is a cloud-based software offering static and dynamic dispatching, route optimization, automated invoicing, event...

Entry 288145My strangest customer service story didn’t involve a customer at all. It was a customer’s neighbor. We’ll call him Mr. Neighbor. Our...

It used to be that prospective employees had to convince companies why they should be hired. But in today’s job market, with...

As a septic professional, it is your responsibility to ensure the homeowner clearly understands their responsibilities in maintaining their new system. This...

Entry 288151It’s often said that entrepreneurs should start their companies with the end in mind. Even amidst the enthusiasm of seeing a...

When the leads are hot and the phone’s ringing off the hook, it’s easy to get greedy and want to keep the...