Business & Technology

Entry 288025Phrases like “skilled labor shortage” and “skilled worker deficit” cause anxiety and dread for trade business owners and operators. Finding skilled workers,...

There are many hurdles that the owner of a septic services company faces. From fine-tuning marketing strategies to contacting customers to closing...

Septic system inspections don’t contribute much to the annual revenue at Ken Allen’s Septic in Presque Isle, Maine. But owner Caston Lovely...

There’s no such thing as a family business without conflict. If you search “family business feud” on Google, in less than a...

It’s October, the time of the year when we flock to haunted houses, tell scary stories and work up creepy costumes for...

Continental’s Nebraska hose plant celebrates 40th anniversary Continental’s Norfolk, Nebraska, hose plant is celebrating its 40th anniversary. The plant began business operations in...

Business Software Cro Software Solutions Cro Software Solutions is a cloud-based software offering static and dynamic dispatching, route optimization, automated invoicing, event...

Entry 288145My strangest customer service story didn’t involve a customer at all. It was a customer’s neighbor. We’ll call him Mr. Neighbor. Our...

It used to be that prospective employees had to convince companies why they should be hired. But in today’s job market, with...

As a septic professional, it is your responsibility to ensure the homeowner clearly understands their responsibilities in maintaining their new system. This...

Entry 288151It’s often said that entrepreneurs should start their companies with the end in mind. Even amidst the enthusiasm of seeing a...

When the leads are hot and the phone’s ringing off the hook, it’s easy to get greedy and want to keep the...

Your business is humming along when one day you get the news that a key supplier — or perhaps one of your...

It’s difficult to overstate the importance of networking in the business world, and that logic certainly carries over into the onsite septic...

Many people are good bosses. Some people are great bosses. A handful go even further: They’re phenomenal, not only because of what...

In a historically dry area like Texas — known to have lengthy droughts — capturing and using rainwater just makes sense. That’s...

Entry 288165Recently I was talking to a small-business owner and friend when the topic of volunteer time off, or VTO, came up....