Business & Technology

The ongoing inspection and maintenance of septic systems, grease traps, drains and plumbing fixtures can provide contractors with a worthwhile supplemental income....

Time is money, so finding ways to make every minute count on the job site can go a long way in enhancing...

Relationships matter — not just in your personal life, but in your business life, too. To start with the obvious point, long-term...

Many business owners talk about their employees being part of the family. But they might not go as far as Chris Lanoue,...

There is an app for everything, including your septic services or portable restroom business. Field service management (FSM) software is practically a one-stop...

Does it make more sense to own or lease equipment? Thanks to some newer and more innovative leasing structures, that question is becoming easier...

One of the most recent implications of the Tax Cuts and Jobs Act is the complete overhaul of the W-4 form. With...

I can’t believe we spent a huge amount on customer-service training, and our staff still doesn’t consistently give great service. What a waste! We...

High-performing employees are often the most valuable assets in a company. Customers, products, technology, inventory and many other assets come and go....

Back in the day, marketing a septic services business was simple. You’d make sure you had a logo and a phone number...

When Tom Arts and his wife purchased A-1 Septic Service and Installation in Rhinelander, Wisconsin, 20 years ago, he had no experience...

Entry 287685You’re likely using social media in some capacity to boost brand awareness, build trust and grow your business. But are you...

Like father, like son. So far, that’s been the operating principle for decades at C.L. Boswell Jr. Septic. Thankfully, that method has worked...

Want to make the people you meet instantly feel more comfortable? Want to make the people you meet instantly feel valued and...

For Doug Wilton, owner of Wilton Sanitation in Flesherton, Ontario, the decision to attend the Water & Wastewater Equipment, Treatment & Transport...

It happens more and more now. A new technology is introduced to the market and you think, “Will this give me a...

Small businesses are forever evolving to meet the needs of their customer base and remain competitive. Determining the right approach to adapt...