Let’s talk about trademarks, copyrights, patents and related litigation with respect to how these topics relate to wastewater service providers, dealers and...
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Online Exclusives
Writing Great Website Content Is Challenging But Worthwhile
Entry 287483Considering how many times I've restarted this first paragraph, it's fair to say that writing is hard.
Writing for something as specific...
Videos
Selling in a Digital Age - Creating Trust and Positioning Your Company for Success in a Virtual Business Environment
Listen in for an in-depth review of a new selling paradigm, how it works, how-tos and tips on how to make the...
Online Exclusives
The Facts About Employer Feedback
Most workers dread performance reviews, which more often than not are tedious and nonproductive exercises. So imagine what jobs would be like...
Videos
Plumber Sees Business Boost After Adding Septic Services
In this online-exclusive video, Jeremy Giard — co-owner of Timothy A. Giard & Son Plumbing & Heating of North Andover, Massachusetts —...
Online Exclusives
Effective Employee Recognition Is About Tailoring to the Individual
Most employers operate employee recognition programs, marking everything from good performance to job longevity. But that doesn’t automatically produce engaged employees. There...
Videos
Fact or Fiction? Flat Rate Increases Profit
Explore how switching from time and materials to flat rate affects your bottom line. We will talk about operations changes and leadership...
Videos
How Will COVID-19 Affect Your Insurance?
The COVID-19 pandemic has raised many questions about the short- and long-term impact of the virus on businesses. We will explore how...
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How Effective Is Your Marketing?
Are you wasting your marketing and advertising budget on campaigns that don’t generate leads? Learn how you can better measure the effectiveness...
Videos
People, Process, Profit — Make the Needle Jump in Your Company
Contractor businesses succeed and fail by how well they manage just three key areas: people, process and profit. In a successful company,...
Editorial
Is It Time to Cut a Few Customers Loose?
Entry 287486Few businesses truly understand the actual profits generated by individual sales. Most metrics for sales effectiveness are monitored by reviewing top-line...
Editorial
Explore the Benefits of Purchasing Through a Dealer or Distributor
When a business is ready to invest thousands of dollars in new machinery and equipment, sometimes it’s best to cut to the...
Editorial
Need Cash? Don’t Forget to Explore SBA-Backed Loans.
Entry 287492Where does a pumper turn when he or she needs an infusion of cash to buy a new piece of equipment,...
Videos
COVID-19 – Preparing for the New Normal
Don't be paralyzed by COVID-19; instead, be motivated. Use the time assets you have now to create a more stable future. Start...
Online Exclusives
Online Marketing Has Shifted. Here's How You Should Respond.
Google makes changes to its algorithm over 500 times a year. And every one of those changes can have an impact on...
Editorial
Ballooning Fleet Vehicle Insurance Premiums Threaten Pumpers
Insuring your fleet of trucks is one major requirement of operating any wastewater service provider business. Accidents can happen at any time,...
Editorial
Are You Treating Customers Right? Do They Think So?
It’s not often that you get a chance to rip off a customer a second time.
I suppose that’s because most people don’t...