Business & Technology

A lot changed in 2020. But one of the things that remained constant is the need for a well-optimized, high-converting website. How does...

It used to be that the only advertising methods for septic services businesses were local newspaper slots, radio commercials, or, if you...

Imagine this scenario: A septic pumper named Charlie runs a successful business in his hometown. Everything operates smoothly until Charlie passes away...

When Scarlett hung up the phone, she was close to tears. Even more unexpectedly, so was the customer service representative on the...

When you first started your business, you glimpsed a future you felt confident pursuing. Maybe you had a dream so big you’d...

Jim Curoso may be the sole owner of Curoso Plumbing in Santa Rosa, California. But for several years after he took ownership...

If you own or manage a septic services business — or hope to someday — sometimes it’s hard not to get caught...

New Year’s resolutions almost always fail. And most of the time, it’s because we don’t eliminate the barriers to our success. We might...

When we meet, there is nothing us tradespeople talk about more than second-rate firms that undercut the prices on their services. It...

Business insurance is a complicated subject for even veteran business owners. Its complexity gets exacerbated because we don’t trade in it every...

As a new year dawns, many small-business owners are making plans, adjusting strategies and resolving to be as productive and as efficient...

When brothers Bruce and Michael Bopst started in the septic business 30 years ago in Eldersburg, Maryland, marketing consisted of printing flyers...

It was a heck of a year. You’re probably tired. And the last thing you want to think about is what’s next....

Entry 286978All contractors should consider doing an annual report on their competitors. Completing a competitor analysis report will reveal possible course corrections...

Clayton Whipkey was taking a lunch break every day anyway, so why not turn on his phone camera and review the fare...

If there is one thing about business that doesn’t change, it’s that business will always change! Be it through the advent of new technology,...

What’s the best way to make an informed, analytical decision about the future of your business, whether it’s to add a new...