Jim Curoso may be the sole owner of Curoso Plumbing in Santa Rosa, California. But for several years after he took ownership...
Business & Technology
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Online Exclusives
The Importance of a Business Vision
If you own or manage a septic services business — or hope to someday — sometimes it’s hard not to get caught...
Online Exclusives
Remove Barriers That Prevent Potential Customers From Calling You
New Year’s resolutions almost always fail. And most of the time, it’s because we don’t eliminate the barriers to our success.
We might...
Online Exclusives
Don’t Fall Into the Cost-Cutting Trap
When we meet, there is nothing us tradespeople talk about more than second-rate firms that undercut the prices on their services. It...
Online Exclusives
Business Insurance Shopping Tips
Business insurance is a complicated subject for even veteran business owners. Its complexity gets exacerbated because we don’t trade in it every...
Online Exclusives
How an 'Abundance Mindset' Can Improve Your Business This Year
As a new year dawns, many small-business owners are making plans, adjusting strategies and resolving to be as productive and as efficient...
Online Exclusives
Times Have Changed: From Flyer Handouts to Internet Marketing
When brothers Bruce and Michael Bopst started in the septic business 30 years ago in Eldersburg, Maryland, marketing consisted of printing flyers...
Online Exclusives
4 Tips for Devising a Successful Marketing Plan in the New Year
It was a heck of a year. You’re probably tired. And the last thing you want to think about is what’s next....
Online Exclusives
Gain an Edge By Regularly Conducting a Competitor Analysis
Entry 286978All contractors should consider doing an annual report on their competitors. Completing a competitor analysis report will reveal possible course corrections...
Editorial
Clayton and Harrison Whipkey Dish on the Best Convenience Store Food
Clayton Whipkey was taking a lunch break every day anyway, so why not turn on his phone camera and review the fare...
Editorial
9 Steps to Lead Your Team Through Uncertain Times
If there is one thing about business that doesn’t change, it’s that business will always change! Be it through the advent of new technology,...
Online Exclusives
Implementing SWOT Analysis: Assessing Business Opportunities and Threats
What’s the best way to make an informed, analytical decision about the future of your business, whether it’s to add a new...
Online Exclusives
Rockin' TV Commercial Sets This Michigan Septic Pumper Apart
Unstuck your toilet twice today,
Your plunger’s crying, “Dude, no way!”Make the call, we’ll bring our truck,And clear your tank, of all the...
Online Exclusives
Finding New Methods for Educating Your Staff
Your employees and customers come to you for solutions all day long. Wouldn’t it be nice if someone could hand us similar...
Online Exclusives
The Magic of Interindustry Referrals
Consumers don’t have your list of services memorized. They don’t understand the nuances among home service providers: Is a water heater a...
Online Exclusives
Learn to Be More Productive
If you’ve ever felt overwhelmed by the never-ending onslaught of tasks and to-dos that accumulate with mind-numbing frequency every day, Steve Willis...
Online Exclusives
Professional Groups Provide Powerful Ideas for Growth and Improvement
As the co-owner of Lutz Plumbing in Shawnee, Kansas, Amber Lutz-Sewell has one official business partner: her father, Jim Lutz. But she...











