Business & Technology

A while back I received a phone call from an employee at a pumping company that I won’t identify for reasons that...

The complexities of operating a business can leave you scratching your head. As ideas churn in your mind for new equipment, business...

Jeff Bezos founded Amazon in 1994. Today he’s one of the richest people in the world. But while Amazon is undeniably a...

Chances are good that you’re hiring. Part of the reason positions are so hard to fill in the septic services industry is...

Everyone has a story about his or her most difficult customer. Rick Wilcockson, owner of Accurate Septic & Well Inspections in Troy, Missouri,...

Plumbers and septic services professionals are often in the business of delivering bad — and expensive — news to homeowners. These conversations...

Entry 286705Sometimes in the septic services industry it can seem like blasphemy to say that busy is a bad thing. But most...

The internet empowers small businesses to compete, communicate, and collaborate like never before. Sadly, there are also some significant downsides, not least...

No employee, no human is infallible. The best companies understand this. They do their best to hire and train right so that...

Everyone has the potential to be an industry leader. These leaders are the ones who transform the world — who disrupt their industry...

One of the most interesting things I was involved in while attending college was going behind the scenes with large corporations and...

“Why would I hire a contractor who chooses a middle finger shot as his Twitter profile picture? Goodness knows I made some...

Entry 286763Where does a contractor turn when he or she needs an infusion of cash to buy a new piece of equipment,...

We watched the Mars rover landing back in February, and the significance of the accomplishment was palpable. We could feel the historical...

For those who work in the trades, success depends not only on developing core skills but on keeping those skills sharp. Of course,...

When someone visits your company’s website, they’re looking for the answers to the following four questions: Do you provide the services I need? Do...

Anyone in a family business knows that according to many statistics, the chance of the business surviving declines with each handoff to...