Years ago, I got fired over problems that arose regarding an employee’s raise. So I may care a little more about what you should...
Business & Technology
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Online Exclusives
Protecting Your Brand With Trademark, Patent and Copyright Law
Your company’s trademark is its brand name. You’ve worked hard to establish your brand, so how can you protect it from infringement?
Gary...
Online Exclusives
Marketing Your Pumping Business in Times of Uncertainty
No matter what your plans were for your business at the start of 2020, none of us could have guessed what this...
Online Exclusives
Why There's Value in Pumping Trade Associations
Paul Lawrence joined the Michigan Septic Tank Association shortly after starting his business, All American Septic Service, in Michigan, in 1991. It’s...
Editorial
Spreading the Good News About Your Business
Entry 287426There is an old proverb that goes, “Give a person a fish, and you feed them for a day. Teach a...
Editorial
Know Overtime Rules or Face the Dire Financial Consequences
Employers may not like to pay overtime, but not abiding by state and federal rules can land them in hot water. It...
Online Exclusives
How to Effectively Use Facebook Advertising to Gain Customers
Depending on how old you are, how tech savvy you are, and how much you enjoy arguing politics, your opinion of Facebook...
Online Exclusives
How to Manage Employees Who Don't Get Along
Most of us have people who just rub us the wrong way. It’s human nature. You’re not going to like everyone all...
Online Exclusives
Keep Employee Engagement High
Employee engagement is always one of the biggest issues facing employers. As well it should be: Studies consistently show that disengaged workers...
Online Exclusives
Adapting Your Business for the New Normal
The shifting reality of society is changing business practices across the nation. For plumbers, drain cleaners, relining professionals and anyone providing home...
Videos
A Rare Time to Scale Your Septic Company and Earn Clients With Innovation
COVID-19 has flipped most of the world upside down. On a positive note, it has forced businesses to innovate like never before....
Online Exclusives
Are You Treating Customers Right? Do They Think So?
Entry 287449It’s not often that you get a chance to rip off a customer a second time. I suppose that’s because most...
Online Exclusives
7 Steps for Creating a Smart Succession Plan
Many owners of both small and large family businesses are reluctant to undertake succession planning and end up doing so as a...
Online Exclusives
9 Questions to Test Your Business Savvy in the COVID-19 Era
In recent months, you’ve probably heard the refrain “these are unprecedented times.” But how do you adapt to “business not as usual”?...
Editorial
5 Steps to Battle Burnout for Your Busy Crew
The team is exhausted. They’re burned out, and I am too. I don’t know if we can recover. We’ve been working at...
Online Exclusives
How Leaders Can Improve Workplace Communication
There are many problems that can be solved through better communication. Teams that communicate well together tend to be more productive and find...
Videos
What You Are Tomorrow Begins With What You Do Today. 3 Things to Do, and 2 Things Not to Do, Right Now.
We will discuss in layman's terms how businesses making small, but impactful moves now end up making big moves upward in the...










