Business & Technology

An old English proverb notes that all good things come to those who wait. But by and large, waiting to tackle tasks...

Polite Notice: When it’s your turn, if you are talking on your cellphone, we will help the next customer. If you make a...

It’s a story I’m hearing a lot lately from pumpers. Well, I’ve been hearing it for years, frankly, but it’s becoming all...

The Urban Dictionary describes ghosting as “the act of suddenly ceasing all communication with someone the subject is dating, but no longer...

Hiring is one of the biggest pain points for septic service companies.How do you find someone who takes the job as seriously as...

Material and equipment prices are going bananas. Skyrocketing. Haywire. Wacko. Whatever word you prefer, it’s out of control with no end in...

A comprehensive warranty policy can provide a critical differentiation point from your competitor. It’s surprising how few septic service and plumbing companies are...

Every business owner wants to make more money — and many of us rely on marketing and advertising to do so. We...

If the COVID-19 pandemic has taught us anything, it’s that none of us can predict what tomorrow will bring. Lockdowns, economic unrest,...

In most markets, the competition is hot. Even if you’re investing in SEO, PPC, and Local Service Ads (LSAs), it can be...

There’s a lot of emphasis these days on building a great workplace culture. Unfortunately, doing so is a lot like following through...

If your company’s going to grow, you need organizational processes that are streamlined and efficient. Bookkeeping is a key part of that...

The Urban Dictionary describes ghosting as “the act of suddenly ceasing all communication with someone the subject is dating, but no longer...

Well, it finally happened. After years of hearing pumpers joke around about the ultimate way to punish customers who don’t want to...

Right now, we’re in the middle of a labor shortage. With more jobs than workers, companies are increasingly willing to hire anyone...

I had a discussion recently with a customer who was at a loss as he had received a request for a proposal...

For many consumers, reading online reviews is now an ingrained step in their buying and hiring processes. Although home service businesses have...