Entries Tagged Business Strategy

For many consumers, reading online reviews is now an ingrained step in their buying and hiring processes. Although home service businesses have...

Big Data is critical to business success because it provides important insights and information. Large enterprises use sophisticated systems to track data...

Business valuations are an important tool for owners of privately held companies. For example, if you are doing sophisticated tax planning, buying...

Few businesses truly understand the actual profits generated by individual sales. Most metrics for sales effectiveness are monitored by reviewing top-line revenue...

A while back I received a phone call from an employee at a pumping company that I won’t identify for reasons that...

Glenn Parent, the third-generation owner of Parent Sanitation, has the company doing exactly what he wants it to do: pumping. The company...

Jeff Bezos founded Amazon in 1994. Today he’s one of the richest people in the world. But while Amazon is undeniably a...

Everyone has a story about his or her most difficult customer. Rick Wilcockson, owner of Accurate Septic & Well Inspections in Troy, Missouri,...

Plumbers and septic services professionals are often in the business of delivering bad — and expensive — news to homeowners. These conversations...

Entry 286705Sometimes in the septic services industry it can seem like blasphemy to say that busy is a bad thing. But most...

The internet empowers small businesses to compete, communicate, and collaborate like never before. Sadly, there are also some significant downsides, not least...

Everyone has the potential to be an industry leader. These leaders are the ones who transform the world — who disrupt their industry...

One of the most interesting things I was involved in while attending college was going behind the scenes with large corporations and...

“Why would I hire a contractor who chooses a middle finger shot as his Twitter profile picture? Goodness knows I made some...