Editorial What’s the Secret to Hiring and Keeping Good Workers? Pumping waste is demanding work. Make your pay and benefits package match the effort required and win big on the labor front! September 02, 2021
Editorial Safety Comes First for Thompson Industrial Services Preventing serious injuries is a top priority at this South Carolina-based industrial-cleaning company. September 02, 2021
Editorial Innovation Will Make Decentralized Wastewater Treatment a Top Choice for Homeowners When septic systems are built right and maintained properly, there should be no need to look to the big pipe, says a Washington On-Site Sewage Association member. September 02, 2021
Online Exclusives How to Improve Your Hiring Process The headache of reviewing applications and conducting interviews may make you nostalgic for the days of being a solo operation, but hiring is necessary for growth August 26, 2021
Online Exclusives Taking on the Challenge of Increasing Operating Costs Material and equipment prices are particularly volatile right now, creating a challenge for businesses. To stay the course consider what you can control versus what you can’t. August 23, 2021
Online Exclusives Why You Should Want a Warranty Program Offering long warranties provides many benefits including increased revenue and customer loyalty August 19, 2021
Online Exclusives How to Maintain a Sound, Long-Term Marketing Plan Some business owners are short-sighted about their marketing and advertising approach, only truly worrying about it during desperate times and chasing instant results. But that kind of thinking negates the positive effects that come from having a solid, long-term plan. August 12, 2021
Editorial Have You Been ‘Ghosted’ by a New Employee? Pumpers say it’s hard to find good workers for the wastewater industry. So it’s doubly frustrating when they just don’t show up for their first day of work. August 03, 2021
Editorial They Didn’t Pay, So We Dumped It Back in the Tank! What’s the outcome when the unthinkable response to a non-payer becomes reality? Hint: There’s no happy ending. August 03, 2021
Online Exclusives 6 Key Stats About Online Reviews Online reviews have become a trusted source of information that showcase a business’ brand, integrity, and authority, as the findings of a recent survey prove July 27, 2021
Editorial “Big Data” Is Not Just Helpful for Big Companies Even mom and pop wastewater businesses can benefit by focusing on the trends of a few important metrics to raise the bottom line. July 06, 2021
Online Exclusives Can You Put an Accurate Value on Your Business? Determining how much your company is worth is complicated and often unnecessary. But you can use these tools to get a rough estimate for peace of mind. June 22, 2021
Online Exclusives Is It Time to Cut a Few Customers Loose? A careful examination of your company's profits by individual customer and client segments may reveal that you're working for nothing in some cases June 17, 2021