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Good customer service is half the battle to building a successful business. It’s an obvious point, but one that can’t be repeated...

Texas Pumper Dies in Crash Longtime pumper Larry Goodwill, owner of Larry’s Septic Tank Services in Bastrop, Texas, was killed in a...

The hands-free spigot from PolyPortables Inc. enables field workers to wash their hands without transferring germs and helps customers comply with more...

With General Motors backing out of the medium-duty truck business, Sterling no longer an active brand and Isuzu’s F-Series on hold, pumpers...

Question:Our state is finally in the process of developing a code for septic systems. They have some wild ideas, and they aren’t...

Changes to the state’s septic system rules require counties to implement their own ordinances by February 2010. Otter Tail County is one...

A new Iowa law that took effect in July requires systems to be inspected, pumped, and brought up to modern standards when...

Stories about small businesses today can sometimes focus more on hardship than health. Jim Hodge’s is one of the refreshing “good” stories....

The labor market has loosened up considerably in the past year with the economic recession. Though this particular facet of the downturn...

How do I clean up this mess?Question:A driver pumped a septic tank today that apparently had some kind of foaming agent in...

NAWT IN LOUISVILLEWith another successful Waste Treatment Symposium behind us, it’s time to draw a bead on the Pumper & Cleaner Environmental...

Your business was running pretty smoothly — sales growing, and profits growing, too. Then the credit crunch hit, someone said the R-word,...

If you’ve ever been on the local TV news as an environmental health expert, or been interviewed on the proper maintenance of...

When Mike Ink took the family pumping business over from his father, Robert, in 2005, he decided to refurbish the company’s 1988...

The problem with Thomas "Tony" Thompson’s leisure time pursuit is that the best season to enjoy it is also what he calls...

Just when you think the word is getting out about proper septic system maintenance, you run into a horrifying answer to a...

Customers have stopped buying, companies are closing, layoffs are common, banks have stopped lending, consumer confidence is falling. The list goes on....

It started as a joke, but owner Joe Hall years ago started putting the phrase, “Mama’s Red Corvette” on the bug shield...