Good customer service is half the battle to building a successful business. It’s an obvious point, but one that can’t be repeated too often. Until we no longer encounter or hear others relate poor service stories, it’s time well spent to reinforce the importance of customer care.I have three recent personal anecdotes of customer service worth retelling. One is a poor example that’s had me ranting to anyone willing to listen and two positive experiences that have had me raving about the companies.First, I called my local junkyard (or auto parts recycler, to be politically correct) looking for a replacement
