During seasons of economic uncertainty, business owners must sometimes make difficult decisions about their workforce. In some cases, this might mean putting...
Business & Technology
Displaying results 239-255 of 1340
Online Exclusives
Responding to Customers Quickly is Imperative
I call it the 10-minute window.
That's the time you have to respond to a phone call from a customer to ensure you...
Online Exclusives
Coping With Stress on the Job Site
Construction is an inherently stressful job for a lot of reasons. Difficult weather conditions, long and irregular hours, tight deadlines and equipment...
Online Exclusives
Plumbing Contractors Learn the Potential Value of Artificial Intelligence
How many of you have heard of ChatGPT?That was a question framed to the foremen who recently attended the PHCC Educational Foundation’s...
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The Difference Between Employee and Employer: Free Time for Family
Mark Chase spent 32 years as a refuse truck driver for a large company in Phoenix with a relentless focus on the...
Online Exclusives
Reinvigorate Your Business Marketing Efforts
Developing marketing strategies on a regular basis is just part of the job for a business owner.
And if you’ve done something great...
Online Exclusives
Use Positive Management Strategies to Make Your Employees Feel Valued
Do your employees feel like they matter? In other words, do they feel valued by and connected to their managers and coworkers,...
Editorial
Product Spotlight: Routing program helps growing fleets stay organized
Organization is key to efficiency, and as businesses grow, that can become a challenge. OnTerra developed RouteSavvy, an automated software to help...
Editorial
Product News - May 2023
Superior 5-E Electric Smoke Blower Finds Faults, Odors, Leaks and Inflow
When testing laterals, building plumbing or pumping or inspecting septic tanks, smoke...
Editorial
Indiana’s Dick Blazer is 72 and Still Going Strong
Name and title or job description: Dick Blazer, ownerBusiness name and location: Blazer Farms, Kokomo, IndianaServices we offer: Installing, repairing, maintenance, inspections....
Editorial
Learn the Five C’s of Creditworthiness
Do you have your eye on a new jetter or vacuum truck to replace an over-the-hill model in your fleet? Are you...
Editorial
Celebrating 50 Years Poking Around in Septic Systems
Have you ever stood in the field looking at a system and said to yourself, I can’t believe what I am looking...
Editorial
Making the Most of Virtual Meetups With Your Crew
The world rapidly adopted virtual meetings, but many small business leaders struggle while attempting to translate the in-person experience to an online...
Editorial
A Later-in-Life Wastewater Company Owner Aims to Treat His Crew With Respect and Make Customer Education a Priority
In 2020, after retiring from a career as a refuse truck driver in Phoenix, Mark Chase and his wife Trenna moved to...
Online Exclusives
Study Finds Septic Tanks May Require More Frequent Maintenance
A recent study out of the University of Georgia shows that younger septic systems — those between two and 10 years old — often...
Online Exclusives
How to Avoid Workers’ Compensation Fraud at Your Pumping Business
Workers’ compensation provides an important safety net for employees and business owners alike. In a nutshell, a good workers’ comp policy ensures...
Online Exclusives
Passing the Baton: Secure Your Business’s Future With a Succession Strategy
As the septic pumping industry continues to advance, the key to long-term success lies in preparing the next generation of leaders. Three...













