A decade ago, René Goulet was at the start of a scientific experiment at his pumping business, Goulet Septic Pumping & Design,...
Business & Technology
Displaying results 239-255 of 1344
Online Exclusives
How Employee Recognition Programs Can Stop the Worker Exodus
For more than a year now, approximately 4 million American workers a month have left their jobs — that’s nearly 49 million...
Online Exclusives
Adding Services Adds to Your Customer Base and the Bottom Line
The tools and skills we have as pumpers and onsite installers allow the ability to add other services we can offer to...
Online Exclusives
Avoid Complacency on the Job Site
What is complacency in the workplace? It can be defined as self-satisfaction, especially when accompanied by unawareness of actual dangers or deficiencies....
Online Exclusives
Think Rightsizing Rather Than Downsizing for Your Business
During seasons of economic uncertainty, business owners must sometimes make difficult decisions about their workforce. In some cases, this might mean putting...
Online Exclusives
Responding to Customers Quickly is Imperative
I call it the 10-minute window.
That's the time you have to respond to a phone call from a customer to ensure you...
Online Exclusives
Coping With Stress on the Job Site
Construction is an inherently stressful job for a lot of reasons. Difficult weather conditions, long and irregular hours, tight deadlines and equipment...
Online Exclusives
Plumbing Contractors Learn the Potential Value of Artificial Intelligence
How many of you have heard of ChatGPT?That was a question framed to the foremen who recently attended the PHCC Educational Foundation’s...
Online Exclusives
The Difference Between Employee and Employer: Free Time for Family
Mark Chase spent 32 years as a refuse truck driver for a large company in Phoenix with a relentless focus on the...
Online Exclusives
Reinvigorate Your Business Marketing Efforts
Developing marketing strategies on a regular basis is just part of the job for a business owner.
And if you’ve done something great...
Online Exclusives
Use Positive Management Strategies to Make Your Employees Feel Valued
Do your employees feel like they matter? In other words, do they feel valued by and connected to their managers and coworkers,...
Editorial
Product Spotlight: Routing program helps growing fleets stay organized
Organization is key to efficiency, and as businesses grow, that can become a challenge. OnTerra developed RouteSavvy, an automated software to help...
Editorial
Product News - May 2023
Superior 5-E Electric Smoke Blower Finds Faults, Odors, Leaks and Inflow
When testing laterals, building plumbing or pumping or inspecting septic tanks, smoke...
Editorial
Indiana’s Dick Blazer is 72 and Still Going Strong
Name and title or job description: Dick Blazer, ownerBusiness name and location: Blazer Farms, Kokomo, IndianaServices we offer: Installing, repairing, maintenance, inspections....
Editorial
Learn the Five C’s of Creditworthiness
Do you have your eye on a new jetter or vacuum truck to replace an over-the-hill model in your fleet? Are you...
Editorial
Celebrating 50 Years Poking Around in Septic Systems
Have you ever stood in the field looking at a system and said to yourself, I can’t believe what I am looking...
Editorial
Making the Most of Virtual Meetups With Your Crew
The world rapidly adopted virtual meetings, but many small business leaders struggle while attempting to translate the in-person experience to an online...













