Charlie Kristman has a simple belief about work: “You’ve got to like what you do. If you like your job, you’re going...
Business & Technology
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Editorial
Industry News - December 2022
Thompson Joins SJE as
regional sales manager
Chad Thompson joined SJE as regional sales manager. He will be responsible for the Southeast region,...
Editorial
Trade Association Work Slows as Colorado Contractors Are Overwhelmed
Name and title or job description: Clint Britt, owner/operatorBusiness name and location: The Britt Company, doing business as TBC Septic, Elizabeth, ColoradoServices...
Editorial
Buying an Existing Business? Avoid Taking On Someone Else’s Problems.
Growing your company through acquisition isn’t a sudden process. Rather, business acquisition requires a highly structured and detailed series of actions.Acquisition...
Online Exclusives
The Importance of Showing Customers an Image of Cleanliness
Let’s think psychologically for a moment about the image of people and how we judge them.
Even though it is sad that we...
Online Exclusives
Make Sure You’re Not Wasting Your Business Marketing Dollars
There are countless ways you could be wasting your marketing dollars. As John Wanamaker, known for his successful use of advertising, once...
Online Exclusives
6 Ways to Show Customer Appreciation During the Holidays
Looking to increase your rates of customer satisfaction and retention? Ultimately, building a loyal customer base isn’t rocket science. Provide a quality...
Online Exclusives
Generate Leads and Focus Your Ad Spending With Call Tracking
For pumpers and plumbers, generating a phone call is not difficult. However, driving quality leads from the phone is another story.
According to...
Editorial
So Many Installers and Pumpers are Retiring. Who’s Going To Step Up?
Name and title or job description: Mike Lile, general managerBusiness name and location: Reed’s Plumbing and Excavating, Springfield, MissouriServices we offer: For...
Editorial
Are You a Micromanager? Look For the Signs and Make Changes Fast!
Regardless of their intentions, business owners who micromanage often create an environment of fear, mistrust and disengagement. The constant oversight, checking in...
Online Exclusives
Making Images and Video More Valuable in Online Search Results
You’ve done it. You started your own business, you have a website built, and now you’re ready to start taking on more...
Online Exclusives
Utilizing ‘Human Data’ to Find Your Preferred Customers
Those of us who have been in the marketing industry for years throw around abstract terms like “target audience,” “market data,”...
Online Exclusives
Quiet Quitting: What Is It and What Does a Business Owner Need to Know?
If you have your finger on the pulse of the American workplace, you’ve doubtless heard the term “quiet quitting.” To call it...
Online Exclusives
Satellite Industries Conference Offers Support for Female Pumpers
For Luanne Howland, co-owner of Apple Valley Pumping in East Wenatchee, Washington, being a woman in a male-dominated industry isn’t that big...
Editorial
Let’s Teach How to Extend the Life of Onsite Systems
Name and title or job description: Mike Sample. I’m the owner and president of Sample Excavating. I’m also a service technician for...
Editorial
Corporate Tax Analysis is Helpful In a Challenging Economy
Corporate taxes take a big bite out of small businesses. With today’s high inflation rates and the threat of an economic recession,...
Editorial
Case Study: Office Technology and Software
Restroom trailer operator uses QR codes to manage services by remote teams
Problem: Stahla Services offers luxury restroom and shower trailers to customers throughout...








