There’s no question that online customer reviews should be an essential part of any pumper or plumber's marketing efforts. In fact, experts...
Business & Technology
Displaying results 290-306 of 1349
Online Exclusives
Improve Your Vendor Relations With These Tips
One of the most important parts of running a septic services company is finding a good vendor who can supply you with...
Online Exclusives
Lady Pumpers Get the Job Done for Indiana's Lappin Septic Service
Company owner Ben Lappin’s girlfriend, Mackenzie Stephenson, rode with him and worked as his helper for about four years before working full...
Editorial
North Dakota Expects a Long-Overdue Septic Code Rewrite
In Snapshot, we talk to a member of a state, provincial or national trade association in the decentralized wastewater industry. This time...
Editorial
My Name is Earl
As a water sports enthusiast, Gavin Earl had an ideal job running water activities — fishing and boat charters, kayaking trips, sailing...
Editorial
The Top 3 Marketing Mistakes That Can Take Your Company Down
Always looking forward in your pumping business, you’re thinking about what you need to change and how you can improve your business...
Editorial
Pumping Is a Family Affair for This Successful Indiana Wastewater Company
One of the things customers can count on when they call Lappin Septic Service in Lakeville, Indiana, is help from someone who...
Online Exclusives
Life No Longer Runs on the Employer’s Clock
Work scheduling can be a considerable source of agency and freedom for you and your team or a constant source of dread...
Online Exclusives
Why Mental Health Is the New Frontier in Job Safety
Psychological safety is the new frontier in the field of occupational health and safety (OH&S), according to Kim MacDonald, founder and CEO...
Online Exclusives
How Executive Coaching Can Create Leaders in Your Pumping Business
Executive leadership coaching has gained popularity in the past few decades, and many people wonder exactly what it is and if it’s...
Online Exclusives
How to Prepare for a Surprise OSHA Audit
OSHA audits can happen at any time, and sometimes with little or no advance warning. Because you never know for sure when...
Online Exclusives
How to Craft an Employment Brochure
When you work here, you get a take-home van, cellphone, health care benefits and a 401K. Now be here at 8 a.m....
Editorial
Industry News - January 2023
Infiltrator expands Advanced Molding Facility
Infiltrator Water Technologies announced the expansion of its advanced molding facility in Winchester, Kentucky. Total investment in the...
Editorial
Helping Our Customers and the Environment in Kansas
Name and title or job description: Clint McCammon, owner-operatorBusiness name and location: Solid Ground Excavating, LLC, La Cygne, KansasServices we offer: I’m...
Editorial
Looking at a Startup? It Pays to Employ the Big 4.
Got a big idea for a new wastewater business or a spin-off from your existing company? Well then, you need the Big...
Editorial
The Top 4 Strategies To Train Your New Driver or Service Technician
“I learned so much during orientation. It’s too bad I won’t use most of it for six months. I took some notes,...
Editorial
Double Down on Customer Education for 2023
It’s time to recover from the New Year’s Eve party hangover, put away the party favors, and get back to the serious...












