Business & Technology

AI continues to develop, but it has many capabilities right now that can aid your customer interaction tasks

Oregon’s Pat Mc Vay wants to link wastewater professionals, homeowners and Realtors for effective septic systems on more challenging sites

Quick and consistent written communication remains an important service tool. But how do you get them to read your messages?

It turns out retirement wasn’t appealing to Ohio’s Bill Robinson. So he bought a neighbor’s septic service company and got back to work.

Don’t just talk salary during employee reviews or when recruiting new workers. Add up all of your company benefits and wow them with that number.

Inspirational leadership doesn’t require heroic acts or motivational speeches

When you invest time in building your brand, you can create a company that is respected, trusted and passed down to future generations

A good marketing approach looks so simple on the outside, but to make it run that seamlessly, there is always a lot of work going on behind the scenes