Question: As owners of our company, my husband and I would like to convey to our employees that they are valuable to...
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5 Action Steps to Get Peak Performance From Employees
People perform at their best when, and only when, they know their leaders care, their work has meaning, and they have the...
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Build a Business Brand That Lasts
Septic pumping professionals will always be in demand, but becoming a service provider who is trusted by clients and respected by industry...
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Adapting Your Business to Changing Cannabis Laws
With medical cannabis legal in 37 states and recreational use legal in 24, the drug tests you may have used prior to...
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8 Tips for Keeping Office Politics Out of Your Workplace
All of us want to excel in the workplace, and to advance our careers as much as possible. That’s all well and...
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Effective Business Marketing Easier Said Than Done
We have all heard the adage, “Keep it simple, stupid,” also known as the KISS method.
As easy as that sounds, simple doesn’t...
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The Benefits of Becoming a Brand Ambassador
When Oatey, a leading plumbing products manufacturer, asked Colin Luttrell to join its Ambassador Program, he didn’t hesitate to say yes. And...
Editorial
Rules & Regs: Montana Treatment Plant Is Overcome by Septage Waste; Cuts Off Some Pumpers
Pumpers in Ravalli County, Montana, have long relied on the wastewater treatment plant in nearby Missoula to dump their septage as there...
Editorial
Three Big Challenges: Forever Chemicals, Disposal, Recruiting Members
Name and title or job description: Lance Petrasek, owner
Business name and location: Associates Septic Service, Elkhorn, WisconsinServices we offer: Septic system design,...
Editorial
Tips for Navigating the Current Equipment Financing Environment
Have you priced out new equipment lately? Talk about sticker shock.
Equipment prices jumped during the pandemic — sometimes 30% to 40% —...
Editorial
Streamline Your Way to Customer Service Success
“Who designed this convoluted process? A monkey could have done a better job.”
“Why do I have to come in and talk to...
Editorial
He Bought Back the Watkins Septic Name – and Keeps Rolling in the Family Business
Joe Watkins says he basically grew up in the passenger seat of a septic truck. It was either do that or hang...
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How Professional Employer Organizations Can Help a Small Business
As your team grows, human resources needs are likely to expand.
Adding personnel means more complexities with payroll and benefits administration. In some...
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6 Soft Skills All Skilled Trades Workers Should Master
In the skilled trades industry, where the focus is often on technical skills and physical endurance, soft skills are sometimes overlooked. However,...
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Learn How to Understand What Your Business’ Data Metrics Are Telling You
It’s commonly said that your marketing is only as good as the numbers tell you it is.
But knowing your numbers is sometimes...
Editorial
The Reppa Family Goal: Never Say “No” to Your Customers!
When opportunity knocks at Macy’s Services in Jackson, Wyoming, someone is always eager to answer the door. And by doing so, owners...
Editorial
Island Life in the Pacific Northwest Creates Wastewater Challenges
Name and title or job description: Jason Kramer, owner
Business name and location: A1 Septic on Lopez, Lopez Island, Washington, one of the...









