Business & Technology

This past winter, someone at the WWETT Show told me I look even younger in person than I do in my column...

It can be tough to grow your business without a steady flow of new customers. Generating leads is crucial to business growth...

Artificial Intelligence is transforming industries everywhere, and the trades are no exception. While the idea of robots replacing skilled workers may make headlines,...

You’ve got the customers. You’ve got the contracts. Maybe you’re eyeing new territory or replacing aging trucks. But growth doesn’t come cheap,...

As a business owner, you understand the value of effective marketing and advertising to your business. However, communicating your vision to a...

Have you ever wondered what will happen to your business if there isn’t a family member ready or willing to take over?...

Last quarter, 1.2 million entrepreneurs officially started new businesses. A lot of new founders, sure, but down from the 1.4 million who...

Life changes. Sometimes for the better. Sometimes for the worse. Managing a business is no small task even when things are even-keeled,...

Working as a field technician — no matter if you’re in septic pumping, plumbing, HVAC, or another skilled trade — means you're the...

For many businesses, modernizing operations is still a challenge to tackle. Automation and moving over to digital processes can drive better efficiencies...

There are definite upsides to working with family members. They know your personality, they’re familiar with your communication style and work ethic,...

Another joy of adulting. I’ve got to have one of those thorny conversations. Not fun.” Difficult conversations are inevitable at some point in...

This column frequently addresses established pumpers. It’s often aimed at providing tips to increase profits, expand offerings, lead employees and everything in...

What happens when a skilled mechanic launches a business without knowing the first thing about running one? For John Jouvenaux, it meant...

If you haven't noticed yet, the past few high school graduating classes (the kids who survived their remaining school years through COVID...

Entry 283453The smells, the destruction, the hopelessness — TV footage can’t accurately convey the agony after communities are torn apart by natural...

Many companies keep employee pay shrouded in secrecy while other employers make such information known to their workers. So, what are the...