Business & Technology

In the seemingly neverending struggle to find quality employees in one of the tightest and most competitive labor markets in recent memory,...

The general recommendation for most septic systems is to have the tank pumped and cleaned every three to five years. While this...

Problem: When Tommy McGraw of McGraw Event Pros in South Carolina approached industry veteran Bridget Lundberg to be his sales and office...

Growth is exciting, but knowing when to expand can be tricky. Here are five signs it might be time to invest in...

Drake and Cindy Whitney operate Cowboy Septic and Straight Flush Rentals from their farm in Airdrie, Alberta, about 25 miles north of...

Problem: The owners of startup company BG Industrial in Rock Hill, South Carolina, needed to purchase equipment, but finding a lender wasn’t...

When hiring septic service personnel, most business owners look for skills or experience during the hiring process. These are critical and important things...

“They want us to give great service, but they reduce our bonus if our calls go longer than three minutes. I’m not...

Drake and Cindy Whitney own Cowboy Septic, a single-truck septic pumping business in Airdrie, Alberta, a 30-minute drive north of Calgary. The...

Private Equity is making quite a buzz in the trade industry. I can hardly go a day without it being brought up...

Customer relationship management (CRM) systems are an integral part of many businesses, allowing companies to effectively collect, organize, access and share data...

Statistically you probably already have a military veteran on staff, and there are many reasons to hire veterans if you haven’t already,...

The construction industry is facing a workforce shortage, and companies are increasingly recognizing the need to attract young, skilled workers to fill...

When Mary started with the company, she was enthusiastic, energetic and consistently the top salesperson on the team. She got along well...

Cary Zeschke, owner of Zeschke Septic Cleaning in Bloomington, Illinois, admits he’s been lucky regarding employees. But he also works at it....

Handling challenging customers is all in a day’s work, but it doesn’t have to drain your energy. Try these tips to make...

Customers are at the heart of your business. If they are not happy or you are not effectively meeting their needs, it...