Jobber, a leading provider of home service software, recently released its latest Home Service Economic Report: 2024 Review and 2025 Outlook. The...
Business & Technology
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Editorial
Preparing for Unexpected Health Issues
Neal Samson has been the owner/operator of Skunky Pumpers Commercial Septic Tank Services in Riverside, California, since 1984. He knows from personal...
Editorial
Protect Your Company From Bad Employees
How much of a negative impact can the bad apples in your organization have? Is having no bad employees a realistic goal?
First things first:...
Online Exclusives
How to Master Profit Margins in a Competitive Market
Profit margins. It’s a term that gets thrown around casually in the trades, often treated as a simple, straightforward calculation. Mark up...
Editorial
What You Drive Matters
Ross Ambrose is the president of PortaServe, a provider of portable toilets and sanitation services in north-central Florida. He is a big...
Editorial
Why Your Ex-Employees May Keep Working For You
In the seemingly neverending struggle to find quality employees in one of the tightest and most competitive labor markets in recent memory,...
Editorial
Providing a Full Evaluation
The general recommendation for most septic systems is to have the tank pumped and cleaned every three to five years. While this...
Online Exclusives
Software Helps Lead New South Carolina Business to Success
Problem: When Tommy McGraw of McGraw Event Pros in South Carolina approached industry veteran Bridget Lundberg to be his sales and office...
Bytes
Scaling Up: 5 Signs It’s Time to Add a New Truck or Team
Growth is exciting, but knowing when to expand can be tricky. Here are five signs it might be time to invest in...
Online Exclusives
Rodeo Star Turned Pumper Finds Name Recognition Only Takes You So Far
Drake and Cindy Whitney operate Cowboy Septic and Straight Flush Rentals from their farm in Airdrie, Alberta, about 25 miles north of...
Online Exclusives
Financing Solution Helps Industrial Vacuum Truck Startup Gain Foothold
Problem: The owners of startup company BG Industrial in Rock Hill, South Carolina, needed to purchase equipment, but finding a lender wasn’t...
Online Exclusives
Three Traits to Keep an Eye Out for When You're Hiring
When hiring septic service personnel, most business owners look for skills or experience during the hiring process.
These are critical and important things...
Editorial
Do You Offer Employee Incentives for Finding New Business?
“They want us to give great service, but they reduce our bonus if our calls go longer than three minutes. I’m not...
Editorial
Cowboy Septic Knows Business Is Sometimes a Rodeo
Drake and Cindy Whitney own Cowboy Septic, a single-truck septic pumping business in Airdrie, Alberta, a 30-minute drive north of Calgary. The...
Online Exclusives
Looking at the Bad Side of Private Equity
Private Equity is making quite a buzz in the trade industry. I can hardly go a day without it being brought up...
Online Exclusives
Key Compliance Measures for Your Customer Relationship Management System
Customer relationship management (CRM) systems are an integral part of many businesses, allowing companies to effectively collect, organize, access and share data...
Online Exclusives
7 Ways to Honor Veteran Employees This Veterans Day
Statistically you probably already have a military veteran on staff, and there are many reasons to hire veterans if you haven’t already,...













