Business & Technology

Starting a plumbing or septic services company comes with a unique set of challenges and understanding certain aspects of the business beforehand can...

Marketing plays a crucial role in the success of any business. However, with so many companies vying for attention, it’s not always...

Customers can always expect a cheerful greeting when they call Harris & Sons Septic in Halifax, Virginia. Whether it’s the big personality...

Small-business owners have a natural interest in keeping their employees happy, productive and well-motivated. One of the best ways to accomplish these...

The COVID-19 pandemic disrupted business operations like nothing we’ve experienced in the modern era. As providers of essential services, some companies like septic...

Despite our best efforts, it’s not as easy as it looks to get the new-employee training equation right. We train too early,...

Many working moms admit achieving balance in life can feel impossible. While juggling a career with child care, something always seems out...

In the highly competitive residential plumbing and septic services market, superior technical skills alone aren’t enough to guarantee success. Today, effective communication, customer relationship...

Good management is crucial for fostering happy and productive employees. The role of managers extends beyond just overseeing project progress; it significantly...

In this online exclusive video, John Remstedt of GreaseMasters in St. Charles, Missouri, leads viewers on a tour of his pumping operation. After losing...

During a recent conversation with a client, it became clear that there was a disconnect between what he thought was important and...

Tax season can be a grueling period for any small business owner, sapping time and resources that you could otherwise spend leading...

Name and title or job description: Patrick Kern, vice president, and Chase Kern, general manager Business name and location: Paramount Wastewater Solutions LLC,...

I built a deck out on the dune. It turned out well. Not perfect — when you do the work, you always...

Guess I’m still on my two weeks. That’s the joke Brian Russell continues to make occasionally, more than two decades after taking over...

When we think about famous visionary thinkers, we subconsciously assume that they have some magic characteristic that the rest of us don’t...

As the holiday season approaches, pumpers and other contractors have a unique opportunity to make an impact in their communities. The construction industry...