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Online Exclusives
Diversify and Conquer: How Pumpers Can Expand Horizons and Boost Profits
In an increasingly competitive market, and small business owners in the septic pumping industry must innovate and diversify their services to increase...
Online Exclusives
Create Your Exit Plan Now for a Worry-Free Retirement
What will happen to your business, your company assets, and your employees once you decide to retire or if you were to...
Online Exclusives
Make Sure Reality Meets Customer Expectations
Here’s a personal story that showcases the importance of setting as well as meeting customer expectations in your business.
My family recently went...
Editorial
Employee Theft is a Threat You Can’t Afford to Ignore
A knock on the door one Saturday morning in 2019 changed Susan and William Frew’s world.
A letter carrier delivered an official notice...
Editorial
5 Tips For Efficiently Upscaling Your Pumping Business
Years before I got there, when the book production plant was relatively small, a line employee made a mistake that cost the...
Editorial
Bidets, Vacation Rentals Pumping and the Cost of Pumping
This month we explore three very different topics in the mish-mosh of news that I like to call the Editor’s Mailbag. I...
Editorial
Treating People Right, Diversifying Into Grease Service Are Keys to Success for Florida’s Brian’s Septic Service
Brian Miller took a calculated risk when he decided to leave his father’s septic pumping company and establish Brian’s Septic Services back...
Editorial
Industry News - March 2023
FMC welcomes Andy Pridgeon as new VP
FMC Advisors welcomes Andy Pridgeon as vice president of business development. Pridgeon brings skills in process development...
Editorial
Goats on the Drainfield and Other Odd Encounters
Name and title or job description: Chris Chapman, owner
Business name and location: Show Me Soils, Lonedell/St. Clair, MissouriServices we offer: Onsite soil...
Online Exclusives
Jobber Expands Free Educational Resources for Contractors
Jobber, a leading provider of operations management software for home-service businesses, recently announced the availability of three new YouTube Series: “Ask a...
Online Exclusives
How to Increase Loyalty and Retain Long-Term Customers
The goal of home-service companies is to get the phone to ring. We can calculate the cost to get the phone to...
Online Exclusives
6 Ways Texting Will Benefit Your Portable Restrooms Business
Portable restrooms are a must for any large gathering, such as festivals, construction sites and outdoor sports contests. But events can be...
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Secrets for Recruiting and Retaining Top Talent
Even though jobless claims started ticking up this summer, the U.S. unemployment rate remained well below 4% while millions of open positions...
Online Exclusives
How to Avoid Penalties When Using AI for Marketing Content
We are seeing AI technology appear in more areas of our everyday lives.Self-driving cars are getting more attention. Our phones can respond...
Online Exclusives
Ethics in the Septic System Industry
Moving into a new year gives you the opportunity to think back on the work you have done and new opportunities to...
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Why You Should Prioritize Employee Retention
To understand why you should prioritize employee retention, you only need to look at the numbers. The United States has lost six...












