Providing efficient septic, portable sanitation and sewer cleaning service poses many challenges for Ray and Stephanie Purcell, owners of Dumas Pumping Service in Dumas, Texas, a small town of about 14,300 residents located in the sparsely populated Texas Panhandle.
Due to the town’s remote location — about 50 miles north of Amarillo — technicians often have no internet or cellphone service while running routes. Finding employees is difficult given the limited labor pool. And if a truck breaks down in the field, it’s tough to find places nearby that have parts.Nonetheless, the Purcells wouldn’t have it any other way.While they face
