Good morning, Quality Septic, this is Angelo. How can I help you?”
That greeting, given in an always-cheerful tone, is what you hear if you dial up Quality Septic in Plant City, Florida. Owner Kevin Johnson, who started the business in 1994, rates friendliness as the first of his three pillars of success. The other two are cleanliness and professionalism.Johnson says the company thrives on friendliness to customers, to team members and to vendors. He developed his business philosophy largely while working for a nationwide rental company, where he ultimately was responsible for one of their 376 locations.“There is nothing better,
