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Employee Engagement Articles

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California Septic Company Brings Easy Culture to Tough Jobs

A third-generation family business tripled in size by mixing high-tech tools, old-school loyalty and a desire to never stop learning
Business Builder

The Power of Employee Engagement

Joey Wright

Accountability vs. Abuse in Workplace Management

Navigating the rising conflict between necessary workplace discipline and employee perceptions of mistreatment
Saboori

Overseeing Change With Your Field Crews

A shift in the schedule, equipment, staff or procedure might make sense on paper, but if you want it to work in the field, you need a rollout plan
Bringing in the Next Line of Pumpers

Bringing in the Next Line of Pumpers

Modernizing the life of a pumper can turn a labor crisis into a sustainable, high-growth future for the septic industry
Do You Really Need Training?

Do You Really Need Training?

What to do before you invest in education and training for yourself and crew
Graziano 3

4 Unintended Consequences of a Mis-Hire

The aftermath of picking the wrong person for your company
The Power of Fun at Work

The Power of Fun at Work

Why it’s more than just a good time
Pumper Magazine 4

A Nice Niche in Paradise

Paul and Garrett Balberde have built a diverse and thriving business around residential and commercial pumping on Hawaii’s Big Island
Don’t Let Know-How Walk Off the Job

Don’t Let Know-How Walk Off the Job

Here are some strategies for keeping and sharing knowledge of an aging workforce
Business Builder

The Power of Gratitude: How Recognition Boosts Retention and Culture

Recognizing the effort of employees and celebrating achievements builds loyalty and pride that no paycheck alone can buy
Teamwork installation

How to Become the Model Mentor

The best mentors create employees who can think critically, solve problems, and take initiative without being overbearing
Crafting Toolbox Talks that Stick

Crafting Toolbox Talks that Stick

Advice for making your company’s safety meetings more effective
Retain Employees Long-Term With ‘Golden Handcuff’ Incentives

Retain Employees Long-Term With ‘Golden Handcuff’ Incentives

An important part of employee retention is creating incentives that keep workers motivated long-term